JIRA Integrations

RE: JIRA Integrations

Klaus34 — Wed, 22 Nov 2023 05:48:29 GMT

Thank you for your response.After doing some research, I discovered that we are only able to retrieve the account ID when JIRA is on the cloud and not on-premises. Thus, in this instance, I am only able to add logged in user as an Appian bot.

RE: JIRA Integrations

David Jimenez — Tue, 21 Nov 2023 09:03:56 GMT

Hace you tried using the rest api in order to get the account id from username

community.developer.atlassian.com/.../44585

RE: JIRA Integrations

kelvinb8965 — Tue, 21 Nov 2023 04:02:38 GMT

Because the account ID is considered an internal identifier and house of hazards is not intended to be displayed to external applications.

RE: JIRA Integrations

Klaus34 — Mon, 20 Nov 2023 11:24:05 GMT

I have tried fetching the user details by using rest web API but account id not returned there also

RE: JIRA Integrations

Klaus34 — Mon, 20 Nov 2023 08:17:07 GMT

Hi david ,

Thanks for reply but Not able to find the account Id ..links mentioned above might have diffrent settings of JIRA .. bcs i tried

RE: JIRA Integrations

David Jimenez — Sun, 19 Nov 2023 20:03:47 GMT

Check this link, seems that you need to pass the id of the issue (int he url) and the account id of the user between quotes (in the body)...

developer.atlassian.com/.../

community.developer.atlassian.com/.../41637

RE: JIRA Integrations

Klaus34 — Sat, 18 Nov 2023 16:19:14 GMT

Appreciate your reply. But if I don't give anything in the request body, Watcher gets added as an *Appian bot* by using the rest API.(which is fine)

The issue I'm now having is that my user exists in both the JIRA and development environments under the same username, Klaus.test@lnt.com. How can I add that, or another user with the same username who is present in both my JIRA and development environments?

what should i pass in request Body

attached API schema documentation for refrence

RE: JIRA Integrations

David Jimenez — Sat, 18 Nov 2023 10:01:27 GMT

Try this using JIRA rest apis

docs.atlassian.com/.../