HTML TO PDF (Page Number and Custom Fonts)

RE: HTML TO PDF (Page Number and Custom Fonts)

hemaashri — Fri, 19 Jan 2024 10:48:54 GMT

sure, Thanks

RE: HTML TO PDF (Page Number and Custom Fonts)

Harshit Bumb (Appyzie) — Fri, 19 Jan 2024 10:47:10 GMT

Cool. Now that it works for you can you please accept Maciej Borkowski 's answer to close this thread?

RE: HTML TO PDF (Page Number and Custom Fonts)

hemaashri — Fri, 19 Jan 2024 10:44:12 GMT

yes, it is working now after doing the change that you mentioned. but it is really strange.

Thank you very much for your help.

RE: HTML TO PDF (Page Number and Custom Fonts)

Maciej Borkowski — Fri, 19 Jan 2024 10:16:12 GMT

This was my way of thinking and finally i got it working.

So what you need to do is add any document as 'Font Document', close the smart service, open it again and remove the document.

I do not know the root cause, but maybe after the above action, service is sending 'empty' instead null, but just a guess.

Important is that it get back to work after it.

RE: HTML TO PDF (Page Number and Custom Fonts)

Harshit Bumb (Appyzie) — Fri, 19 Jan 2024 09:55:52 GMT

Any chance that the service got updated and requires extra inputs? Can you check tomcat-stdout for more details?

RE: HTML TO PDF (Page Number and Custom Fonts)

Maciej Borkowski — Fri, 19 Jan 2024 09:50:05 GMT

Yes, this node was running without problems for more than year.

RE: HTML TO PDF (Page Number and Custom Fonts)

JayaPrakash Ravipati — Fri, 19 Jan 2024 09:48:38 GMT

Have you passed all the required fields for the node.

RE: HTML TO PDF (Page Number and Custom Fonts)

Maciej Borkowski — Fri, 19 Jan 2024 09:47:45 GMT

RE: HTML TO PDF (Page Number and Custom Fonts)

JayaPrakash Ravipati — Fri, 19 Jan 2024 09:45:22 GMT

Hi Maciej Borkowski,

Can you share the error message screenshot.

RE: HTML TO PDF (Page Number and Custom Fonts)

Maciej Borkowski — Fri, 19 Jan 2024 09:42:17 GMT

Hi,

I am facing similar problem.

All the processes that are using the plugin started to fail after moving to 23.4 and updating the plugin to the newest version.

I am also looking for a solution, I also published a post on the plugin related community site.

RE: HTML TO PDF (Page Number and Custom Fonts)

Stefan Helzle — Thu, 18 Jan 2024 12:41:07 GMT

We can help you after you shared the necessary details.

appian.rocks/.../

RE: HTML TO PDF (Page Number and Custom Fonts)

Harshit Bumb (Appyzie) — Thu, 18 Jan 2024 12:33:29 GMT

This error comes up when the system is expecting a value and is unable to find it, hence treating it as null. Check for all the required values and inputs to see everything that the service needs is present. Check for all the inputs and outputs.

RE: HTML TO PDF (Page Number and Custom Fonts)

JayaPrakash Ravipati — Thu, 18 Jan 2024 12:16:51 GMT

Hi gopuh0001,

Can you share your configuration details better if you share the error message as well.