Reassign , Reject and Accept (default)button functionalities inside User input task

RE: Reassign , Reject and Accept (default)button functionalities inside User input task

Mike Schmitt — Mon, 20 May 2024 13:31:35 GMT

[quote userid="72412" url="~/discussions/f/general/34993/reassign-reject-and-accept-default-button-functionalities-inside-user-input-task/135580"]Is there a way to track or capture the action when the user clicks on "Reject" button [/quote]

Again, nothing that anyone here is aware of, anyway - though if you pass in "tp!owner" as a rule input to the interface, and use local variables correctly to monitor the status of that value, it **might** be able to inform you of "rejection" status (i assume the tp!owner would change from having an initial value to being blank, perhaps) - but like i said, this is an untested work-around, so you'll just have to try it out.

RE: Reassign , Reject and Accept (default)button functionalities inside User input task

srinivaasant574373 — Mon, 20 May 2024 06:38:38 GMT

Is there a way to track or capture the action when the user clicks on "Reject" button inside user input task like who rejected the task and when the task was rejected ?

Thanks

RE: Reassign , Reject and Accept (default)button functionalities inside User input task

Mike Schmitt — Thu, 16 May 2024 12:29:54 GMT

I usually avoid allowing users to use the OOB "reassign" and "reject" buttons. There's no avoidance of the "accept" button but we just design in such a way as to not need terribly much detail from it, since we've long known that there are severe limitations on what we can expect to get from that.

I haven't yet tried the work-around that Stefan linked, though I also recently became aware of it (basically the gist is that a rule input can be passed the value of "tp!owner" from the user input task configuration context and it'll enable the SAIL form to detect exactly when "accept" is clicked - which i haven't tested yet but it sounds like others have already).

RE: Reassign , Reject and Accept (default)button functionalities inside User input task

Stefan Helzle — Thu, 16 May 2024 06:27:33 GMT

I am a friend of process reports to make task related data available. Task metrics can be stored when the task is completed.

A workaround is discussed here: community.appian.com/.../solution-for-initiating-processes-or-writing-data-on-task-acceptance