https://community.appian.com/discussions/f/general/37340/assignee-and-case-status-update-in-case-management-studioDear Team, When I am working on a case in workspace, I observed that unless I manually change the case status and assignee from the 3 dots button, these fields do not change automatically. Is this an expected behavior? For example, even if all the tasksen-USTelligent Community 12https://community.appian.com/thread/151996?ContentTypeID=1Tue, 14 Oct 2025 10:13:31 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:ba316357-167d-485f-a4db-647aaa50879balinas436409<div> <div> <div class="flex max-w-full flex-col grow"> <div dir="auto" data-message-author-role="assistant" data-message-id="f8f196c4-c8c4-4f55-b0c1-43e992508056" data-message-model-slug="gpt-5"> <div> <div class="markdown prose dark:prose-invert w-full break-words light markdown-new-styling"> <p data-start="0" data-end="15">Hi @shuvokar,</p> <p data-start="17" data-end="276">Yes &mdash; that&rsquo;s the <strong data-start="34" data-end="55">expected behavior</strong> in Case Management Studio. By default, <strong data-start="95" data-end="152">case status and assignee aren&rsquo;t automatically updated</strong> when tasks are completed. The framework provides flexibility so organizations can define their own rules for transitions.</p> <p data-start="278" data-end="430">If you&rsquo;d like the status or assignee to change automatically (e.g., when all tasks are done &rarr; set status to <em data-start="386" data-end="394">Closed</em>), you can configure this through:</p> <ul data-start="431" data-end="599"> <li data-start="431" data-end="513"> <p data-start="433" data-end="513"><strong data-start="433" data-end="469">Business rules or process models</strong> to trigger updates on task completion, or</p> </li> <li data-start="514" data-end="599"> <p data-start="516" data-end="599"><strong data-start="516" data-end="544">Record action automation</strong> within Case Management Studio&rsquo;s configuration layer.</p> </li> </ul> <p data-start="601" data-end="692" data-is-last-node="" data-is-only-node="">In short, it&rsquo;s working as designed &mdash; you just need to add logic for your specific workflow.</p> </div> </div> </div> </div> <div></div> <div class="mt-3 w-full empty:hidden"> <div class="text-center"></div> </div> </div> </div><div style="clear:both;"></div>https://community.appian.com/thread/151974?ContentTypeID=1Mon, 13 Oct 2025 15:00:54 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:be1132e2-3830-4eb1-bc8c-a88523ccdae2bashira250391<p>Hi everyone I received this question anyone can help please.&nbsp;<span>1. Class Member Status Updates: We need class members who were enrolled in MH sessions to have their status updated from Active to Closed. When end dates were entered at the time of closure, we assumed the status would update automatically, but it appears those cases are still showing as active in the database.</span></p><div style="clear:both;"></div>