How to fetch username out of Email address

RE: How to fetch username out of Email address

JayaPrakash Ravipati — Mon, 23 Dec 2024 06:01:01 GMT

[quote userid="105941" url="~/discussions/f/general/38206/how-to-fetch-username-out-of-email-address/143829"]me as sadia@test.com[/quote]

you are trying to get the user details for the above mail id please check any user is available or no with sadia@test.com email. If no user available the script task will return null

RE: How to fetch username out of Email address

Mike Schmitt — Fri, 20 Dec 2024 15:07:47 GMT

[quote userid="105941" url="~/discussions/f/general/38206/how-to-fetch-username-out-of-email-address/143829"]it seems like "from" process variable is getting passed as empty[/quote]

That seems like a completely separate issue though. Your initial post makes the assumption that we are starting with a known initial address and needing to find the associated user.

But this addition makes it sound like it's not even getting as far as getting the initial email, meaning it's not even about finding the associated user account, but perhaps a configuration or execution issue related to how your process is getting launched.

RE: How to fetch username out of Email address

Mathieu Drouin — Fri, 20 Dec 2024 12:16:14 GMT

Yes, why would it not?

RE: How to fetch username out of Email address

Sadia_Rashid — Fri, 20 Dec 2024 12:13:35 GMT

will it work if in value instead of hardcoded value i pass process variable that has email id? its not working in that case.

RE: How to fetch username out of Email address

Mathieu Drouin — Fri, 20 Dec 2024 11:43:36 GMT

You could use the built-in User Record instead

RE: How to fetch username out of Email address

Sadia_Rashid — Fri, 20 Dec 2024 11:20:03 GMT

Yes it works in the expression rule but in process model its not working. the process model starts as a result of email received. Like e.g: I send email from my outlook to initiate the process model by mailing to processmodel26840@snldev.appiancloud.com as a result in the process model there is one process variable "from" of type text that receives email id of the sender i.e: me as sadia@test.com so in the script task i am using this "from" process variable to fetch username out of it using this getusersby() but it seems like "from" process variable is getting passed as empty.

RE: How to fetch username out of Email address

gayatria0439 — Fri, 20 Dec 2024 09:39:39 GMT

Hi Sadia_Rashid ,

Yes, you can use the user() function by passing the email ID as an argument. This will allow you to retrieve first name, middle name, last name, display name (the user's nickname), supervisor name, title, email, office phone, mobile phone, home phone, address lines 1-3, city, state, province, zip code, country, locale, time zone, custom fields 1-10, UUID, creation date, status, user type ID, and user type name. However, please note that the exact username cannot be retrieved using this function. Regarding the getUsersBy() function, I am unable to obtain the expected output while using this function am also looking for the solution.

RE: How to fetch username out of Email address

JayaPrakash Ravipati — Fri, 20 Dec 2024 09:23:45 GMT

HI Sadia_Rashid ,

Where are getting this email address. Because the function you gave is working fine.

Please check how many users are created on the same email.

Try the below code

a!localvariables(
local!email:"testuser@gmail.com",
local!userDetails:index(getusersby(local!email,3,1),1,null),
  user(local!userDetails,"firstName")
  )