How to track document downloads (user + timestamp) when using a document download link?

RE: How to track document downloads (user + timestamp) when using a document download link?

Subramanyam — Tue, 03 Mar 2026 09:35:40 GMT

Thank you Harsha Sharma and Shubham Aware for your valuable replies!
I really appreciate the workarounds and suggestions you shared. These approaches look helpful, and I will definitely try them out in my use case.
Thanks again for taking the time to respond!

RE: How to track document downloads (user + timestamp) when using a document download link?

Shubham Aware — Mon, 02 Mar 2026 06:24:52 GMT

There is no way on user action with document download link as it does not have saveInto. I would recommend you should use getdownloadersfromgroup function to find who downloaded. This is part of Content Tools plugin and you can find who downloaded.

https://community.appian.com/b/appmarket/posts/content-tools

RE: How to track document downloads (user + timestamp) when using a document download link?

Harsha Sharma — Mon, 02 Mar 2026 05:58:36 GMT

Using a!documentDownloadLink() it is not possible to log audit details into database. Here is a similar post you can refer for suggestions about alternatives : community.appian.com/.../need-to-update-audit-in-table-while-clicking-a-safelink