Not able to login

RE: Not able to login

Rohith Rao — Thu, 15 Dec 2016 15:41:08 GMT

Hi Sandeep,
We have seen a similar issue on a support case so wanted to share the solution with you as well. By default all users created in Appian should be assigned to "Application Users" group using default rules. It may be possible that this was modified, so please try adding the user to "Application Users" instead of "Designers". This will allow basic users to access to site.
Thanks,
Rohith

RE: Not able to login

sandeepg138 — Fri, 09 Dec 2016 19:00:58 GMT

Hello Carloss, Tried all, but its invain.
Not sure what is the issue. Once i add in designer group then only it works.

RE: Not able to login

Carlos Santander — Fri, 09 Dec 2016 18:39:58 GMT

Make sure those users aren't trying to log in to /designer or /design. The log states that the entry point is PORTAL, so if they're only basic users, they should be going to Tempo or sites.

RE: Not able to login

sandeepg138 — Fri, 09 Dec 2016 16:30:27 GMT

Caused by: com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException: com.appiancorp.security.authz.AuthorizationException: The user [TestUser] does not have sufficient privileges to perform the requested action because they are not in any role. (APNX-1-4188-001)

RE: Not able to login

sandeepg138 — Fri, 09 Dec 2016 16:13:59 GMT

...ile trying to authenticate the token: org.springframework.security.authentication.UsernamePasswordAuthenticationToken@3026ef45: Principal: TestUser; Credentials: [PROTECTED]; Authenticated: false; Details: AuthenticationDetails[ts=2016-12-08 14:48:57.436, entryPoint=PORTAL, clientIpAddress=********, clientUserAgent=Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0]; Not granted any authorities

Regards,
Sandeep