<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Mail Poller not picking up certain mails</title><link>https://community.appian.com/discussions/f/integrations/12494/mail-poller-not-picking-up-certain-mails</link><description>We have set up a new mail server and an mail server poller to start a process in appian when a mail arrives to the appian mailbox. 
 
 But some mails are not getting picked up. 
 
 Any leads</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Mail Poller not picking up certain mails</title><link>https://community.appian.com/thread/55659?ContentTypeID=1</link><pubDate>Fri, 25 May 2018 00:42:53 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:0e5764c6-12a6-4567-90e2-70887f65f70e</guid><dc:creator>vimalkumars</dc:creator><description>Hi Alok,&lt;br /&gt;
&lt;br /&gt;
Was there anything in logs when the mails didn&amp;#39;t picked up?&lt;br /&gt;
&lt;br /&gt;
If not check whether the email logging for mail listener is enabled when there is an error.&lt;br /&gt;
&lt;br /&gt;
Please see whether you are able to find the below configurations in log4j.properties&lt;br /&gt;
log4j.logger.com.appiancorp.ra.emailpoller=ERROR, MAIL_LISTENER&lt;br /&gt;
log4j.additivity.com.appiancorp.ra.emailpoller=TRUE&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>