https://community.appian.com/discussions/f/integrations/21501/dilogflow-messengerI want to get dialog flow messenger in my interface .Does anybody knows how it can be achieved?en-USTelligent Community 12https://community.appian.com/thread/84017?ContentTypeID=1Sun, 25 Jul 2021 13:21:13 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:2132faf2-806e-4dbd-b5eb-db32789c2f52Shyam Bommakanti<p>I assumed so, and suggested custom component where you can achieve seamless integration. Whereas, web component just renders a webpage at a provided URL and doesn&#39;t have seamless interaction with Appian application.&nbsp;</p><div style="clear:both;"></div>https://community.appian.com/thread/84016?ContentTypeID=1Sun, 25 Jul 2021 13:18:22 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:2b4dc67c-bf43-4490-9f44-ddd0069b5b66bin18<p>Using custom component, all messenger functionality like custom payload response can be achieved. Web demo version  used in web content  doesn’t provide rich replies.so that’s why I want to get it in for messenger. I will try this way as well. Thanks</p><div style="clear:both;"></div>https://community.appian.com/thread/84014?ContentTypeID=1Sun, 25 Jul 2021 13:13:09 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:92e75c8f-ab96-4960-88e3-a97dbe4c2db9Shyam Bommakanti<p>You may need to create a <a href="https://docs.appian.com/suite/help/21.2/component-plugins.html" rel="noopener noreferrer" target="_blank">custom component</a> to achieve <a href="https://docs.appian.com/suite/help/21.2/icc/icc_features.html" rel="noopener noreferrer" target="_blank">ICC style </a>chat functionality.</p><div style="clear:both;"></div>