E-Mail Integration

RE: E-Mail Integration

Stefan Helzle — Mon, 11 Apr 2022 06:06:20 GMT

https://docs.appian.com/suite/help/22.1/Sending_an_Email_Message_to_a_Process.html#cloud

docs.appian.com/.../Start_Event.html

I am not sure what exactly you mean.

RE: E-Mail Integration

prabhakarv0001 — Mon, 11 Apr 2022 06:03:00 GMT

i am confused that where i need to mention process model details in my mail (i need configuration)

RE: E-Mail Integration

Stefan Helzle — Mon, 11 Apr 2022 05:55:52 GMT

On Appian cloud, your process identified by the email address as mentioned in the documentation will automatically start when you add a receive message trigger to the start node.

Did you try this already?

RE: E-Mail Integration

prabhakarv0001 — Mon, 11 Apr 2022 05:23:18 GMT

please find the below link : https://docs.appian.com/suite/help/22.1/Sending_an_Email_Message_to_a_Process.html

use case:

we are working on incident management application in which ticket need to be created through mail.

please help me out how to get data from external mail service to process model.

RE: E-Mail Integration

Stefan Helzle — Fri, 08 Apr 2022 05:59:55 GMT

Can you give us a few more details? I do not see the link you mention. What is your use case?