SFTP smart services

RE: SFTP smart services

Mathieu Drouin — Tue, 18 Jul 2023 11:59:03 GMT

You need to add the plugin in the secure credentials screen. You should also make sure your credentials have the right names as explained here: community.appian.com/.../sftp-third-party-credentials

RE: SFTP smart services

devhaasant7968 — Tue, 18 Jul 2023 11:39:09 GMT

On checking the log files I found this log message displaying,

"This plug-in [com.appiancorp.a2.process.runtime.activities.sftp] is not registered to access secured values for the given external system key [null]. Check the external systems plug-ins list in the Administration Console. (APNX-1-4229-003)".

The previous error I received was, " WARN com.appiancorp.common.ObjectSynchronizer - 1 services were missing users. "

RE: SFTP smart services

Mathieu Drouin — Tue, 18 Jul 2023 11:27:49 GMT

For an error message around the time you ran the process. In the tomcat-stdOut.log

RE: SFTP smart services

devhaasant7968 — Tue, 18 Jul 2023 11:24:03 GMT

Not sure what exactly to check in the log files

RE: SFTP smart services

Mathieu Drouin — Tue, 18 Jul 2023 11:20:58 GMT

Did you check the log files for any errors?

RE: SFTP smart services

devhaasant7968 — Tue, 18 Jul 2023 11:18:21 GMT

I've created a Custom data type (ft_config) which consist of :

Server host name
Port number
Appian external key
Private key
Time out
Server file path
download folder

As mentioned in the document.

Now I've passed this 'ft_config' in the Inputs tab under SFTP Receive File Smart service. There was no error while executing but none of the files are getting received.

RE: SFTP smart services

Mathieu Drouin — Tue, 18 Jul 2023 11:12:31 GMT

Hi, can you be more specific on what is not working? (error message) or what you have tried so far?