Complete an assigned task directly from a link in the task email

RE: Complete an assigned task directly from a link in the task email

Stefan Helzle — Tue, 18 Jul 2023 14:31:26 GMT

Awkward user experience. But if this is what you have to do, it is what you have to do.

RE: Complete an assigned task directly from a link in the task email

Ignacio Morán — Tue, 18 Jul 2023 14:26:01 GMT

I have found this workaround that might be useful.

community.appian.com/.../smart-reply-to-initiate-an-action

RE: Complete an assigned task directly from a link in the task email

Stefan Helzle — Tue, 18 Jul 2023 14:07:31 GMT

The idea of a task in Appian is, that the user provides some input.

I think that cannot easily be done.

RE: Complete an assigned task directly from a link in the task email

Ignacio Morán — Tue, 18 Jul 2023 14:04:46 GMT

Okay, got it, actually I think it is not possible with Appian OOTB features. Let's see if anyone else could help on this. You will probably need to think in a workaround

RE: Complete an assigned task directly from a link in the task email

karthikv865874 — Tue, 18 Jul 2023 13:59:31 GMT

Apologies, if I was not clear in my post. The assignee's action should be captured from the email itself.

RE: Complete an assigned task directly from a link in the task email

Ignacio Morán — Tue, 18 Jul 2023 13:49:19 GMT

Hi,

the requirement you are defining has a really wide context. Please specify with more detail.

But for sure you could do it.

The main steps to follow are the next ones regarding your requirement:

Create a process model which will generate the task
In the process model go the assignment tab in the user input task node and assign it to the user/user group and check the checkbox to notify them via email. Then they would receive a link to the task in the email.

docs.appian.com/.../Process_Node_and_Smart_Service_Properties.html