High risk process Model with one integration call

RE: High risk process Model with one integration call

Stewart Burchell — Mon, 11 Dec 2023 13:24:53 GMT

The Post is synchronous but if they're holding the connection open until they've finished processing then that might be an opportunity to optimise. If the take you message and store it, close the connection and then process the message asynchronously that would be better.

RE: High risk process Model with one integration call

swarajkumard9182 — Mon, 11 Dec 2023 13:17:04 GMT

Hello Stewart Burchell,,

Not sure about their system side but our side we are using Post method to post our Json.

RE: High risk process Model with one integration call

Stewart Burchell — Mon, 11 Dec 2023 12:47:41 GMT

What is the service at the end of the integration doing? Is it processing your message in real-time and forcing you to wait until the message is processed completely, or can it accept/store your message unprocessed and process it offline? The first scenario will keep your node active until the processing is complete or it times out which increases the burden on your server.

RE: High risk process Model with one integration call

swarajkumard9182 — Mon, 11 Dec 2023 12:23:17 GMT

Yes Stefan Helzle you are correct.

business need real time notification at every step.so we are taking this risk. which is causing our process slowness and Performance issues ..

if any suggestions always welcome.

thanks

Swaraj Kumar

RE: High risk process Model with one integration call

Stefan Helzle — Mon, 11 Dec 2023 11:38:30 GMT

Well, in the end, you have to do what you have to do. The health check is about risk management. If you cannot change the design of this, you need to accept the risk, making sure it does not turn into a real problem.

But I really want to question whether you need a real time notification to that other system.

RE: High risk process Model with one integration call

swarajkumard9182 — Mon, 11 Dec 2023 11:07:34 GMT

Thanks for the quick response,

Actually we are storing the DB and sending to external system. what ever the actions or steps happening in Appian we should inform our external system. with this post call. so we can not do batch process here .

RE: High risk process Model with one integration call

Stefan Helzle — Mon, 11 Dec 2023 10:57:24 GMT

That's a lot. Did you consider to store these comments to DB and then do async batch calls to send them over?