https://community.appian.com/discussions/f/integrations/34109/receive-mail-configuration-causing-huge-tomcat-logs-due-to-recurringHi , we are facing an issue with huge tomcat logs size after enabling the recieve email configuration in our project. in the tomcat logs I see the following recurring error ERROR com.appiancorp.mdb.EmailHandlerBean - Error receiving message in EmailHandlerBeanen-USTelligent Community 12https://community.appian.com/thread/130035?ContentTypeID=1Sat, 24 Feb 2024 03:14:19 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7eb6430a-50f0-43d3-80a6-969a3e7c0a89SRINIVAS M<p data-sourcepos="3:1-3:29">Possible Causes of Error:</p> <ul data-sourcepos="5:1-9:0"> <li data-sourcepos="5:1-5:129">Incorrect UUID in custom.properties:&nbsp;Double-check the Process Model UUID for accuracy and ensure there are no extra spaces.</li> <li data-sourcepos="6:1-6:132">custom.properties not updated on server:&nbsp;Make sure the modified&nbsp;<code>custom.properties</code>&nbsp;file is correctly deployed to the server.</li> <li data-sourcepos="7:1-7:97">Incorrect mailbox in Receive Email smart service:&nbsp;Verify the mailbox settings are accurate.</li> <li data-sourcepos="8:1-9:0">Missing mailbox permissions:&nbsp;Ensure the Appian service account has read/delete permissions on the mailbox.</li> </ul><div style="clear:both;"></div>https://community.appian.com/thread/129978?ContentTypeID=1Thu, 22 Feb 2024 15:55:41 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:00c9c50a-b8bd-4a58-af06-593cac433659David Jimenez <p>Maybe you forgot brackets in your email or is related with some configuration issue?</p> <p><a id="" href="https://docs.appian.com/suite/help/23.4/Mail_Server_Setup.html">https://docs.appian.com/suite/help/23.4/Mail_Server_Setup.html</a></p> <p></p> <p>It seems that Appian is not finding the properties included in the msg</p><div style="clear:both;"></div>