https://community.appian.com/discussions/f/integrations/354/hi-all-just-my-second-week-on-appian-so-hope-you-can-help-iHi all, Just my second week on appian so hope you can help.. I&#39;m having to parse word documents attached to emails into process models. Any ideas or links? ... OriginalPostID-49454 OriginalPostID-49454en-USTelligent Community 12https://community.appian.com/thread/1004?ContentTypeID=1Tue, 13 Nov 2012 16:02:21 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d50c8281-ae51-453a-beb3-1dced730e38dSathya SrinivasanI have used the Apache POI library successfully in the past to parse Word, Excel etc., documents.<div style="clear:both;"></div>https://community.appian.com/thread/1003?ContentTypeID=1Tue, 13 Nov 2012 14:56:47 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:f3a92534-bc92-4011-a106-f7495b7676c9shelzleThe PDF conversion Plugin requires running Open Office on your Appian Server. We decided to build our own plugin. I have never used the PDF Parse plugin but I think it only allows you to parse these special form fields in the PDF.<div style="clear:both;"></div>https://community.appian.com/thread/1002?ContentTypeID=1Tue, 13 Nov 2012 14:54:44 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c75cf703-04e6-41c9-bcbe-a78a0f0c2cebiainfThanks. I see there&#39;s a Parse PDF Smart Service plugin available which I was thinking of using in conjunction with the &#39;Any document type To PDF conversion&#39; plugin, but just ideas at this stage. Think that might work? Thanks!<div style="clear:both;"></div>https://community.appian.com/thread/1000?ContentTypeID=1Tue, 13 Nov 2012 14:52:32 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:fb41b8a6-6596-4355-9649-7490ffba7d7eshelzleAs far as I know there is no OOTB function. We are using Java libraries from Aspose to work with Word files. These libs allow you to do a lot of things. Might be worth a try.<div style="clear:both;"></div>