Appian Actions using ChatGPT

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 11:19:46 GMT

yeah, thanks Stefan Helzle . That's what trying to do.

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 11:17:25 GMT

You can do all of this using the record chat field. But, to be fair, you have to create all the content-display-logic yourself.

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 11:12:05 GMT

I would like the solution to support the following capabilities:

Record chat history
Generate a summary of a particular record
Provide recommendations
Answer queries based on attached documents
Suggest related actions for a record

In addition, features of chatGPT,

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 10:59:06 GMT

OK. Can you explain your goal in more detail?

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 10:57:05 GMT

yes, I did.. I've gone through the pages but not getting exact result as I wanted so looking for more examples

RE: Appian Actions using ChatGPT

Shubham Aware — Mon, 06 Apr 2026 10:10:58 GMT

No, ChatGPT cannot directly call Appian actions or related actions. Appian's AI Copilot handles AI interactions internally, while external OpenAI integrations process prompts and trigger Appian processes indirectly via integrations, not direct action calls.

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 10:10:00 GMT

Did you consider using this?

https://docs.appian.com/suite/help/26.3/Chat_Component.html

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 10:08:47 GMT

Thanks Stefan Helzle for your response.

We are trying very similar to recordchat option using chatGPT where we can achieve ChatGPT features as well as trigger some record actions

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 08:58:50 GMT

Actions are processes. You could expose these process through web APIs and have other systems call these.

ChatGPT is just a web-UI. Not sure how that could call these APIs.

What are you looking for?