Hi, Anyone has an idea how to use SMS functionality in Appian? Bit n

RE: Hi, Anyone has an idea how to use SMS functionality in Appian? Bit n

johnl7718 — Thu, 09 Feb 2023 06:17:14 GMT

Yes, you can use SMS functionality in Appian by integrating with a third-party SMS service provider. Appian provides various ways to integrate with external systems and you can use them to send SMS messages.

Here are the steps to integrate an SMS service provider with Appian:

Choose an SMS service provider: There are many SMS service providers available in the market, like Twilio, SMSala, etc. Choose the one that best fits your requirements and create an account with them.
Get API credentials: Once you have created an account with the SMS service provider, you need to get the API credentials (API Key or API Secret) to authenticate the connection.
Write an integration: Use Appian's web services or the HTTP Connector to call the SMS service provider's API to send SMS messages. The integration code should use the API credentials to authenticate the connection and send SMS messages.
Test the integration: Test the integration by sending a sample SMS message and verify if it is received at the intended destination.
Deploy the integration: Deploy the integration in your Appian environment and use it in your Appian processes to send SMS messages.

Note: The exact steps may vary depending on the SMS service provider you choose.

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Aiac 5 — Fri, 23 Aug 2013 00:40:51 GMT

Hi @jessicae, i've just posted an application to send SMS and TTS (Text to Speech/Voice Calls) that uses the Nemox Restful API services, and it's cloud approved, because you only need to execute the Restful API with the xpathsnipet function.
forum.appian.com/.../

Hope this will be helpful for you, Best Regards

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Jess — Thu, 18 Jul 2013 05:01:29 GMT

i see,,hope it will be approved for cloud. thanks :) btw, im using https request and sms gateway in the meantime, hope i can see your Twilio soon. :)

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Jim Schweitzer — Thu, 18 Jul 2013 04:45:50 GMT

I posted it last week and haven't seen official approval yet. I can see it in the old (non-tempo) list of smart service shared components

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Jess — Thu, 18 Jul 2013 04:39:07 GMT

I tried to search Twilio in Smart Service but to no success, is this cloud-approved?

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Jim Schweitzer — Thu, 18 Jul 2013 00:16:41 GMT

FYI, i posted a smart service Shared Component to use the Twilio service to send SMS from a process.

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Jess — Thu, 28 Feb 2013 15:00:59 GMT

@ Joel

Have tried this one but unfortunately we done have luck with this. Manage to make it work using send https request. Thanks for your suggestion though.. :)

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

joel — Thu, 28 Feb 2013 14:49:29 GMT

www.webservicex.net/.../default.aspx Have a web service for SMS but it would depend on local - haven't used this one but have used other ones from here for training examples. Plus they are free to use.

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Jess — Thu, 28 Feb 2013 08:03:42 GMT

@mike

The process required to send sms to non appian user. Have any idea regarding WSDL url link where in I can test sending sms or anyway around it? How about using send HTTP Request?

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Mike Cichy — Wed, 27 Feb 2013 19:48:47 GMT

However, why bother with SMS at this point? Smartphone users can use the Appian Mobile apps to check messages on Tempo!

RE: Hi,

Anyone has an idea how to use SMS functionality in Appian? Bit n

Mike Cichy — Wed, 27 Feb 2013 19:47:51 GMT

You would probably go through an 'email to SMS' gateway, similar to what Gmail has for its paying customers. I have not done this before but that would probably be my avenue of research.