Integrations - Recent Threads

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 11:19:46 GMT

yeah, thanks Stefan Helzle . That's what trying to do.

Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 08:10:35 GMT

Good Day Expert,

Is it possible to call Appian actions and related actions using OpenAI ChatGPT in Appian?
If yes, could you please guide me on this?

Thanks in advance.

Cheers,

Kalai.

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 11:17:25 GMT

You can do all of this using the record chat field. But, to be fair, you have to create all the content-display-logic yourself.

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 11:12:05 GMT

I would like the solution to support the following capabilities:

Record chat history
Generate a summary of a particular record
Provide recommendations
Answer queries based on attached documents
Suggest related actions for a record

In addition, features of chatGPT,

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 10:59:06 GMT

OK. Can you explain your goal in more detail?

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 10:57:05 GMT

yes, I did.. I've gone through the pages but not getting exact result as I wanted so looking for more examples

RE: Appian Actions using ChatGPT

Shubham Aware — Mon, 06 Apr 2026 10:10:58 GMT

No, ChatGPT cannot directly call Appian actions or related actions. Appian's AI Copilot handles AI interactions internally, while external OpenAI integrations process prompts and trigger Appian processes indirectly via integrations, not direct action calls.

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 10:10:00 GMT

Did you consider using this?

https://docs.appian.com/suite/help/26.3/Chat_Component.html

RE: Appian Actions using ChatGPT

kalaivanank0002 — Mon, 06 Apr 2026 10:08:47 GMT

Thanks Stefan Helzle for your response.

We are trying very similar to recordchat option using chatGPT where we can achieve ChatGPT features as well as trigger some record actions

RE: Appian Actions using ChatGPT

Stefan Helzle — Mon, 06 Apr 2026 08:58:50 GMT

Actions are processes. You could expose these process through web APIs and have other systems call these.

ChatGPT is just a web-UI. Not sure how that could call these APIs.

What are you looking for?

RE: How to generate base64 digest string in Appian.

varshau — Tue, 24 Mar 2026 09:04:24 GMT

Thanks Mike this worked.

How to generate base64 digest string in Appian.

Sneha Yada — Thu, 24 Feb 2022 11:05:17 GMT

Hello All,

Below is the code snippet from Ruby.

Digest::SHA256.base64digest('')

I need to generate the same in Appian and pass it to the integration header parameter, please let me know if anyone has done this before.

Thank You,

Sneha.

Need Help Previewing MS Office Documents (Word/Excel/PPT) in Browser via Appian Web API

uditachauhan — Wed, 18 Mar 2026 14:41:53 GMT

Hi everyone,
We’re working on enabling document preview functionality in our Appian application. We created a Web API that can successfully preview and download documents from the UI.

However, we’re facing an issue specifically with Microsoft Office files (Word, Excel, PowerPoint).
Instead of previewing in the browser, these files automatically download.

Current behavior:

PDF files preview correctly in the browser
MS Office files (.docx, .xlsx, .pptx) always trigger a download, regardless of browser settings
We are returning the document via a Web API using proper headers, but preview still doesn’t work

What we need help with:

Is it possible to preview MS Office documents directly in the browser using Appian?
Does Appian support inline preview of these formats, or do we need an external viewer (Office Online Viewer, Google Docs Viewer, etc.)?
Any recommended approach, best practices, or sample configurations to achieve inline preview?

RE: Need Help Previewing MS Office Documents (Word/Excel/PPT) in Browser via Appian Web API

Shubham Aware — Thu, 19 Mar 2026 05:30:15 GMT

Have you checked this plugin - https://docs.appian.com/suite/help/26.2/ms-doc-editor.html

RE: Need Help Previewing MS Office Documents (Word/Excel/PPT) in Browser via Appian Web API

Stefan Helzle — Wed, 18 Mar 2026 15:52:58 GMT

There is no OOTB office document preview. Did you check one of the existing plugins?

community.appian.com/.../apryse-webviewer-component-plug_2d00_in

RE: SharePoint Connected System

manedw589906 — Wed, 04 Mar 2026 02:09:01 GMT

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SharePoint Connected System

anushar639965 — Mon, 01 Dec 2025 07:02:35 GMT

Hi Everyone,

I am trying to create a SharePoint Connected System using Client Credentials-Entra ID authentication. We have created an Azure AD App and given the app read and write access to a specific SharePoint site.
While configuring the connected system, can I use the link to the specific SharePoint Site in place of the instance URL?

Connect to on premise Dynamics CRM from Appian cloud

niharranjanh0001 — Thu, 19 Feb 2026 06:17:08 GMT

Has anyone experience with Connecting on premise Dynamics CRM system with Appian Cloud instance ? Can it be readily done ? If not what are the pre-requisites to be completed . The On-prem system moreover is on local ADFS authentication.

RE: Connect to on premise Dynamics CRM from Appian cloud

Stefan Helzle — Thu, 19 Feb 2026 09:20:24 GMT

I suggest to discuss this directly with Appian. Make sure to include your IT Architect and other relevant roles in your organization.

RE: Connect to on premise Dynamics CRM from Appian cloud

Shubham Aware — Thu, 19 Feb 2026 06:51:00 GMT

not readily! Requires VPN/IPsec tunnel to expose on-prem CRM (IFD setup), public ADFS endpoints, and Connected System with service auth.

https://docs.appian.com/suite/help/26.1/Appian_cloud_external_connectivity.html
https://docs.appian.com/suite/help/26.1/Cloud_VPN_Integration.html
https://docs.appian.com/suite/help/26.1/Appian_Cloud_Integration.html

RE: Exposed WebAPI GET request size limit?

Stefan Helzle — Tue, 17 Feb 2026 11:38:19 GMT

With data volumes growing every day, you will have to implement paging and a page size limits anyways.

Exposed WebAPI GET request size limit?

David Roberts — Tue, 17 Feb 2026 10:54:22 GMT

I have found information regarding a 5MB limit when my Appian application uses an Integration Object to call another API hosted on an external system.

However, if my Appian application is exposing a WebAPI, so that an external system can make a GET request to my Appian application, is there a size limit on the JSON payload that my Appian WebAPI can return to that external system?

RE: Exposed WebAPI GET request size limit?

Shubham Aware — Tue, 17 Feb 2026 11:23:31 GMT

No official size limit on Web API GET JSON responses, but use pagination to stay under practical memory/timeout constraints (~10MB recommended).
URL length limits GET params (~8K chars); switch to POST for larger payloads.

RE: webAPI taking more time for document download

aditya007 — Sun, 15 Feb 2026 22:26:34 GMT

Can you please confirm are they generating the file and then providing you the file? or only providing the Binary file?

webAPI taking more time for document download

Ramesh Palati — Thu, 12 Feb 2026 11:55:12 GMT

I have a webAPI which will receive the document from external system in binary format, but for file size around 25 MB, the API is taking more than 25 seconds.
Is there any way we can increase the API performance by reducing the time taken by it?

Thanks in advance.