Tasks not showing up in Tempo

RE: Tasks not showing up in Tempo

appianfreak — Tue, 11 Feb 2020 19:36:32 GMT

Sorry, our replies crossed. Like I explain below, I have gone past my problem.

So again, I'm not talking about Record Action. I'm referring to Application Action. I used to start process, and as soon as it hit my User Input Task I would see Task item in tempo. Over the weekend tasks just stopped showing up. I accidently fixed it when I unpublished and published the Application.

Like I also said, I could see my Process Instances, no errors, my Assignments...everything. Just Task items in Tempo had stopped showing up.

If this happens again I'll try to do something different.

RE: Tasks not showing up in Tempo

appianfreak — Tue, 11 Feb 2020 19:33:27 GMT

So I accidently solved my problem. I unpublished and then again published my Application. I did this just to continue my learning and to see application visibility on tempo. And then suddenly I see my Tasks tab have a number in brackets next to it!

Can someone tell me why this was necessary and / or why this fixed my problem. Because I really didn't change anything at all. This is in version 19.4 if that's in any way relevant.

RE: Tasks not showing up in Tempo

kara.peeler — Tue, 11 Feb 2020 19:32:39 GMT

I'm a little unclear: are you missing Actions or Tasks? If an Action is not displaying, you should ensure that (1) it exists, (2) that the application is published, and (3) that you are logged-in as a user who has at least view privileges to the application and initiator rights to the process model.

If you feel as though a task is missing, you should click on the Process Name link in the screenshot you provided above. This will open the process instance in monitor mode so that you can see which nodes are active/completed. Select "Process Details" and "Current Tasks" to see all of the tasks that have been activated in the process and their status, assignment, etc.

RE: Tasks not showing up in Tempo

appianfreak — Mon, 10 Feb 2020 16:08:30 GMT

Thank you for your reply. Like I said, something weird started happening spontaneously. If I go to Process Modeler and try to find instances, I don't see them. From Designer on the monitoring tab I do see the Process Instances, User Input Tasks and then if I monitor any instance, it does open up in Process Modeler showing Task is Active, Assigned to me. The process is very much there an unfinished.

Again, overnight I simply saw my task links disappear from Tempo

RE: Tasks not showing up in Tempo

Shreya Mahajan — Mon, 10 Feb 2020 06:12:48 GMT

Check if the process instances are completed. If the process has been executed successfully, it will show up on the monitoring tab of designer with green tick mark.

Also in the process model, when you open the 'Process Instances' in the toolbar check what is selected in the "Status" dropdown. By default it shows unfinished processes.