Cancel button on interface

RE: Cancel button on interface

robertab0001 — Mon, 10 Feb 2020 21:05:32 GMT

Thank you so much. I will add the confirmation message, it makes totally sense. :)

RE: Cancel button on interface

Mike Schmitt — Mon, 10 Feb 2020 20:57:46 GMT

Gotcha - so for the second use case, you would just need to put an XOR gateway right after your user input task node, checking for the CLOSE button press. If so, just loop back to the user input task, without enabling Activity Chaining (otherwise the user would just find themselves back on the form again). Depending on how your data save is set up between the interface and the process model, you may or may not need to take an extra step either on the interface or in process, to revert the user's changes to the last version.

As an aside, I recommend giving the user a confirmation message warning them that they'll be losing any changed data, anytime a "close" or "cancel" click will cause data to be discarded.

RE: Cancel button on interface

robertab0001 — Mon, 10 Feb 2020 20:49:42 GMT

Hi Mike,

This is what I have in mind:

1) For the start form, the process would be just to end the flow without saving any information. - which I added a gateway and end event for "cancel".

2) For the other user input forms, the process would be to "close" the form without saving any information and the task would just go back to the user's task list. - this one i am not sure how to proceed.

Thank you for your help.

Roberta

RE: Cancel button on interface

Mike Schmitt — Mon, 10 Feb 2020 19:48:34 GMT

There isn't anything special about a "cancel" button that keeps you from doing what is needed in your case - it just happens to be that in general, a cancel button will end the current process flow / instance. But otherwise the button can be labelled whatever you want, and do as much (or as little) extra data processing as needed.

In your case: what would the desired behavior be after the user closes the form? Does the task just go away, go to someone else, reappear on their task list, etc?