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<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>First Login Fail on Appian 21.1</title><link>https://community.appian.com/discussions/f/new-to-appian/20597/first-login-fail-on-appian-21-1</link><description>Hi, 
 I just installed a new system of Appian 21.1, and I can see the login page. However, either default Administrator or my admin account could not let me in. The backend shows the same error of NullPointerException on CsrfTokenManager.loginTOkensMatch</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: First Login Fail on Appian 21.1</title><link>https://community.appian.com/thread/80277?ContentTypeID=1</link><pubDate>Mon, 15 Mar 2021 18:51:07 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:f795b30f-da9a-4981-a575-1e8181fc29b9</guid><dc:creator>Ahmad Al-Buthom</dc:creator><description>&lt;p&gt;glad it&amp;#39;s solved for you : )&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: First Login Fail on Appian 21.1</title><link>https://community.appian.com/thread/80276?ContentTypeID=1</link><pubDate>Mon, 15 Mar 2021 18:28:43 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:e3d62f06-e136-473f-b7f7-82fbf3c2cce4</guid><dc:creator>tonys0001</dc:creator><description>&lt;p&gt;The issue is solved, and it is not related to password setting. The root cause is the http setting; I set it as https, so it could not run properly. Thanks for your help.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: First Login Fail on Appian 21.1</title><link>https://community.appian.com/thread/80257?ContentTypeID=1</link><pubDate>Sun, 14 Mar 2021 20:17:59 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:a03ae9bf-50bb-42d0-8262-16d8b7bc76e7</guid><dc:creator>tonys0001</dc:creator><description>&lt;p&gt;I can&amp;#39;t login to Appian by the default Administrator account&amp;nbsp;after I installed it. Then I tried to setup an admin account in the passwords.properties file, but I still can&amp;#39;t. Does something I miss to setup for the default Administrator account? Thank you.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: First Login Fail on Appian 21.1</title><link>https://community.appian.com/thread/80250?ContentTypeID=1</link><pubDate>Sun, 14 Mar 2021 08:14:19 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:a36f4b36-798b-4576-94f8-c1d3868fdfbe</guid><dc:creator>Ahmad Al-Buthom</dc:creator><description>&lt;p&gt;hey Tony,&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Do you mean that you have no way of accessing your Appian platform ?&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>