https://community.appian.com/discussions/f/new-to-appian/20605/communication-between-two-roleI want to check communication between two roles like agent and manager(TicketRaising System) How I can check? Do provide some guidlines.en-USTelligent Community 12https://community.appian.com/thread/80323?ContentTypeID=1Wed, 17 Mar 2021 09:48:47 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d5f2b1eb-f3a7-47d5-bf0a-a66677bf0dd8amrutah0001<p>Yes actually</p><div style="clear:both;"></div>https://community.appian.com/thread/80322?ContentTypeID=1Wed, 17 Mar 2021 09:19:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:237c555c-8281-4784-bd9b-dbb1c4b453aaDhananjay Kumar<p>Are you looking for an application for a ticket raising system?</p><div style="clear:both;"></div>https://community.appian.com/thread/80319?ContentTypeID=1Wed, 17 Mar 2021 05:45:23 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:692867ed-8a3a-4618-a267-a6fbe5264d81amrutah0001<p>Actually I want&nbsp;to check communication between Agent and Customer for ticketraising system, what will be customer ticket and for that ticket how agent will react and solve that kind of communication I need to check.</p> <p>I am totally new in Appian so just confused how to do things.</p><div style="clear:both;"></div>https://community.appian.com/thread/80305?ContentTypeID=1Tue, 16 Mar 2021 15:59:15 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:379e39d7-065e-4030-be16-709274547b32Peter Lewis<p>I think we need a lot more information to provide guidance. Can you give some background on your use case? What kind of communication do you want to do? What information do you want to send?</p><div style="clear:both;"></div>