<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Send Email Smart Service - Custom Sender option</title><link>https://community.appian.com/discussions/f/new-to-appian/21326/send-email-smart-service---custom-sender-option</link><description>Hi , 
 I want to use the &amp;quot;Send Email Smart Service -&amp;gt; Custom Sender&amp;quot; in my process model in Appian. I have tried but not able to get any emails. PFB screenshot . 
 
 Can someone explain me what I have to do step by step? I&amp;#39;ve already looked into this</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Send Email Smart Service - Custom Sender option</title><link>https://community.appian.com/thread/83156?ContentTypeID=1</link><pubDate>Wed, 30 Jun 2021 14:35:28 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:8eb49867-e1c9-48af-b506-f92b9c7cfbaf</guid><dc:creator>Mike Schmitt</dc:creator><description>&lt;p&gt;I&amp;#39;m not 100% clear whether this is necessary for the Sender Email field (though it is for the To: and CC: fields), but you may need to wrap your email address in an &amp;quot;Email Address&amp;quot; object.&amp;nbsp; Thus in the expression box you should have like:&lt;/p&gt;
&lt;p&gt;&lt;pre class="ui-code" data-mode="text"&gt;toemailaddress(&amp;quot;myemail@test.com&amp;quot;)&lt;/pre&gt;&lt;/p&gt;
&lt;p&gt;Also be sure to double-check your Spam folder, as emails sent via this method sometimes fail various mail providers&amp;#39; checks meant to ensure the apparent sender&amp;#39;s email address matches the domain of the actual SMTP server - an &amp;quot;anti spoofing&amp;quot; measure apparently.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>