https://community.appian.com/discussions/f/new-to-appian/22429/process-modelHi I am new to Appian, Actually, we have a process model that is scheduled to run every day at 7.15 am EST to sync all the employees from the data lake. When the process model runs during the scheduled time there is no error but when we try to run theen-USTelligent Community 12https://community.appian.com/thread/87803?ContentTypeID=1Wed, 10 Nov 2021 06:22:21 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:2f34d3fe-966a-4c9e-8dfb-41a52c466d5dRichard Michaelis<p>Some quick ideas:</p> <ul> <li>is the user active?</li> <li>the username is case sensitive -&gt; space included or a letter not exactly the same?</li> <li>do you have the security permission to add them to the groups?</li> </ul><div style="clear:both;"></div>