Where the Custom.Propertie file Exists?

RE: Where the Custom.Propertie file Exists?

Stefan Helzle — Sun, 25 Jun 2023 10:12:37 GMT

The documentation has all the info:

docs.appian.com/.../Custom_Configurations.html

RE: Where the Custom.Propertie file Exists?

pittalakirank0001 — Sun, 25 Jun 2023 09:28:00 GMT

Peter Lewis If we are using on-premises server where can we find custom.properties file ?

RE: Where the Custom.Propertie file Exists?

Peter Lewis — Wed, 19 Oct 2022 14:10:47 GMT

Yes if you are on cloud, all changes to custom.properties must go through a support case. Keep in mind that most changes should only occur based on a recommendation by support to address a specific issue.

RE: Where the Custom.Propertie file Exists?

Rayudu Addagarla — Wed, 19 Oct 2022 04:37:04 GMT

If cloud do we open support ticket to update custom property?

Ex like to updates

conf.mailhandler.mail.smtp.host

RE: Where the Custom.Propertie file Exists?

deepakg271869 — Tue, 06 Sep 2022 13:15:53 GMT

You can update the custom.properties if you are using an on-premises server, not for a cloud server.

RE: Where the Custom.Propertie file Exists?

dineshkumark513645 — Tue, 06 Sep 2022 13:10:31 GMT

Thanks a lot.

No i'm not increasing the threshold value. I just want to know where the file exists for knowledge purpose. In Appian Doc's they mentioned like we can update the values in custom.properties file. So, i got this doubt.

RE: Where the Custom.Propertie file Exists?

Peter Lewis — Tue, 06 Sep 2022 12:28:28 GMT

Why do you need to increase this threshold? In general the limits are set for a reason and I don't recommend increasing them. What queries are timing out? Is there a database view that is behaving slowly? Or could you sync your data into Appian to make the queries more efficient?

Even if you did want to increase the limits, these can only be modified within self-managed installations in the installation directory - if you are using Appian Cloud you must open a support ticket to request changes to custom.properties.