Sync Record Smart Service how to work

RE: Sync Record Smart Service how to work

spykid — Mon, 03 Jun 2024 16:33:07 GMT

the isssue was i didn't provided record type.So,i provided recordtype.

RE: Sync Record Smart Service how to work

Peter Lewis — Mon, 03 Jun 2024 12:54:38 GMT

Yeah agreed with Stefan - you should just pass in the record type directly. I think it's really unlikely that you would need a process variable for the record type, since you don't really need to dynamically choose the record type to sync here.

Also even though the message mentions "Invalid record type [identifer=]", this actually has nothing to do with the "identifiers" parameter, it's just saying that your record type isn't provided.

RE: Sync Record Smart Service how to work

Shubham Aware — Mon, 03 Jun 2024 04:59:22 GMT

spykid For future reference, could you tell us what the issue was?

RE: Sync Record Smart Service how to work

spykid — Sat, 01 Jun 2024 15:20:10 GMT

Thanks, it worked for me

RE: Sync Record Smart Service how to work

Stefan Helzle — Wed, 29 May 2024 17:52:46 GMT

The field "Record Type" is named like this, because it expects you to pass a reference to a record type. Use "recordtype!ABC_YourRecord" to do so.

BTW, the documentation is pretty clear on how to use this smart service.

https://docs.appian.com/suite/help/24.2/Sync_Records_Smart_Service.html

RE: Sync Record Smart Service how to work

Shubham Aware — Wed, 29 May 2024 17:14:30 GMT

You need to use the primary key of the TEST_REG record type as the identifier.
Does '1' represent a primary key for any record?
Additionally, verify that the data type of pv!identifiers matches the data type of the TEST_REG record type's primary key.