"New" and "Add Existing" dropdowns are not showing.

RE: "New" and "Add Existing" dropdowns are not showing.

Manjunath B — Wed, 06 Nov 2024 08:30:41 GMT

Add the user to Group, which is mapped Application editor security

RE: "New" and "Add Existing" dropdowns are not showing.

Kumar Agniwesh — Tue, 05 Nov 2024 20:06:15 GMT

as others have suggested, he would need to be added in admin group in that application.

RE: "New" and "Add Existing" dropdowns are not showing.

vimalkumars — Tue, 05 Nov 2024 16:09:51 GMT

swapnar6405

This happens when the user has Viewer access on the Application Security but editor access on the objects (which allows them to edit objects).

User cannot see "New: and "Add Existing" if they have Viewer access set at the Application Security. Ensure the user has Editor Access to Application

RE: "New" and "Add Existing" dropdowns are not showing.

Zakary Melvin — Tue, 05 Nov 2024 13:51:47 GMT

I'm guessing it has to do with security settings on the application. Check the Application Properties, identify the groups being used for security, and then make sure your engineer is a member of either of those groups in one way or another.

RE: "New" and "Add Existing" dropdowns are not showing.

Stefan Helzle — Tue, 05 Nov 2024 07:23:16 GMT

Could this be an application level security issue?

RE: "New" and "Add Existing" dropdowns are not showing.

swapnar6405 — Mon, 04 Nov 2024 21:58:51 GMT

If we give Admin access then user was able to see those 2 dropdowns.

But, we don't want to give Admin access. We want to give just Basic User access and then Designer facility.

RE: "New" and "Add Existing" dropdowns are not showing.

Kumar Agniwesh — Mon, 04 Nov 2024 21:46:37 GMT

Did he logged out and logged in after he was added in group?

Can you try by adding him to designer group. Also try different browser or try giving him administrator access and observe the behaviour