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<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>AoK: Kafka Pod not Staring</title><link>https://community.appian.com/discussions/f/new-to-appian/39867/aok-kafka-pod-not-staring</link><description>I&amp;#39;m trying to install an instance of Appian on Kubernetes into my cloud infrastructure. 
 I am runninging into an issue where the Zookeeper pod is running but the Kafka Pod is not. 
 
 The only logs I can find are a single line that give no information</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: AoK: Kafka Pod not Staring</title><link>https://community.appian.com/thread/152156?ContentTypeID=1</link><pubDate>Thu, 23 Oct 2025 17:14:12 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:9b933945-f79c-42ad-8e05-f140368fa06d</guid><dc:creator>Jesse Knight</dc:creator><description>&lt;p&gt;Not that I know anything about AoK, but fully understand why these types of null/null errors are irritating. So I posed this error to ChatGPT 5 Thinking with some extra problem solving related guidance in the prompt.&lt;/p&gt;
&lt;p&gt;For some reason it believes this exact error is related to log4j, but also concludes that it is not the root cause of your issue. I&amp;#39;ve included a link it provided at the end to help you troubleshoot, but also keep in mind that Appian&amp;#39;s setup might be different from that article.&lt;/p&gt;
&lt;p&gt;I only gave the prompt the last part of your error (&amp;quot;No configuration found ...&amp;quot;) and its response contained the full error (starting with Reconfiguration....). So it might be the headed in the right direction. Did you attempt to customize the log4j properties?&lt;/p&gt;
&lt;blockquote&gt;
&lt;p&gt;Short answer: that message is a &lt;strong data-start="32" data-end="64"&gt;Log4j2 reconfiguration error&lt;/strong&gt;, not a ZooKeeper problem. It usually means the Kafka process (or a Kafka CLI tool that Appian invokes) can&amp;rsquo;t find a Log4j2 config file, so logging falls back and prints:&lt;br data-start="234" data-end="237" /&gt; &lt;code data-start="237" data-end="320"&gt;Reconfiguration failed: No configuration found for &amp;#39;67424e82&amp;#39; at &amp;#39;null&amp;#39; in &amp;#39;null&amp;#39;&lt;/code&gt;. Fix the logging first so you can see the &lt;em data-start="363" data-end="369"&gt;real&lt;/em&gt; Kafka/ZooKeeper errors&amp;mdash;then verify the broker and wiring.&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;
&lt;p&gt;Why that exact message appears&lt;/p&gt;
&lt;p&gt;The hex like 67424e82 is a Log4j2 internal identifier. The message means Log4j couldn&amp;rsquo;t find a config file (path shows as null). It commonly shows up with Kafka 3.x/4.x tools if KAFKA_LOG4J_OPTS isn&amp;rsquo;t set correctly. Once you point to a valid log4j2.yaml/log4j2.properties, the error disappears and your logs will show the real root cause (if any). Source: &lt;a href="https://www.skybert.net/linux/kafka-fails-to-start/"&gt;skybert.net&lt;/a&gt;&lt;/p&gt;
&lt;/blockquote&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>