Upgrade Processes Smart Service not Successfull

RE: Upgrade Processes Smart Service not Successfull

Jim Schweitzer — Tue, 16 Jan 2018 19:21:51 GMT

If any of the CDT versions were updated, then the upgrade will fail.
I see a ^1 on one of your PVs so it looks like this has happened.

There's a chance this works in production, but not in dev, if you haven't updated the CDT versions there. You'll have to manage this carefully.

RE: Upgrade Processes Smart Service not Successfull

jayakumars — Fri, 12 Jan 2018 20:36:34 GMT

Were you able to resolve this issue?

RE: Upgrade Processes Smart Service not Successfull

Guilherme Canteiro — Thu, 28 Dec 2017 11:04:05 GMT

Hi Joseb,

I don't get any of those errors, server or process model.

When you say to open a ticket is a 'support case'?

I have already opened one but since it is regarding a shared component "plug in" and it is not from the base product, they don't have channels of support for this.

RE: Upgrade Processes Smart Service not Successfull

josep — Wed, 27 Dec 2017 17:55:41 GMT

when starting the servers do you get any error in the logs "unable to load something" or when opening the process model?

I would strongly recommend to open a ticket on this.

Jose