https://community.appian.com/discussions/f/plug-ins/11658/process-management-services-related-smart-servicesArchive Processes smart service is not achieving the processes though giving success return code under Process Management Utilities (v2.0.0) plugin in cloud. What could be the reason. Though I tried same smart service with latest version com.appiancorpen-USTelligent Community 12https://community.appian.com/thread/51362?ContentTypeID=1Thu, 04 Jan 2018 20:05:53 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:0b2a9467-6b00-455e-bc93-fb2dfc2e8077Piyush AgarwalHi Alok,<br /> <br /> All the processes are either in cancel status or complete status. We need to perform clean up exercise as data management was not configured properly earlier.<br /> <br /> Regards,<br /> Piyush<div style="clear:both;"></div>https://community.appian.com/thread/51360?ContentTypeID=1Thu, 04 Jan 2018 19:30:10 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b1292c8c-f4f8-4e66-85fb-a5b717df26cbaloks0189Hi <a href="/members/piyusha828">Piyush Agarwal</a> is there any specific reason of using this smart service to archive the process instances.<br /> <br /> Because you can directly set archival settings under data management tab of process model, which will automatically archive the process instance once the specified duration matches (only after completion of the process instance)<br /> <br /> However just a quick guess in your scenario, are these processes instance status completed, which you are trying to archive.<div style="clear:both;"></div>