https://community.appian.com/discussions/f/plug-ins/11777/plugin---servicenowHi, I want to add Serivce Now plugin in Appian process model inorder to raise service request when there is any error or failures. So just wanted to know if anyone had implemented the same.en-USTelligent Community 12https://community.appian.com/thread/66254?ContentTypeID=1Wed, 01 May 2019 18:19:35 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d83c2613-0a10-477d-bdd3-25b3e26fba69Robert Shankin<p>I can&#39;t speak to the plugin, but I don&#39;t believe that this is going to be possible in the latest version of Appian.</p> <p>Can service now open requests based on incoming emails?<br />If so,&nbsp;consider configuring an Appian &quot;Service Now Notifications&quot; user as a member of the process alert notification recipients group for the processes you want to monitor.</p> <p>Configured accordingly that user/mailbox will get an notification from Appian whenever there&#39;s a process error.<br />If SNow can monitor that to create service requests, you should be all set.</p><div style="clear:both;"></div>https://community.appian.com/thread/66253?ContentTypeID=1Wed, 01 May 2019 15:01:42 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:104b9623-36f1-4f99-90e8-46a2401c7d6bJWR<p>have a similar need, but bidirectional in the SNow project module. I need to populate data from SNow project to an Appian app, then update certain data back to SNow once Activities and/or Process completes</p><div style="clear:both;"></div>