https://community.appian.com/discussions/f/plug-ins/19301/pdf-from-docx-chinese-characters-becomes-hashWhen I am trying to pass the Chinese characters into &#39;PDF from DOCX&#39; smart service this is not displaying the Chinese text but displaying hash(#) instead. I am able to see the Chinese text in document generated by &#39;DOCX from Dynamic template&#39; but thaten-USTelligent Community 12https://community.appian.com/thread/90346?ContentTypeID=1Sat, 29 Jan 2022 08:38:43 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b42d9b08-dfb5-4725-b5df-d4238a22ff5cagam<p>Chinese fonts usually would not be installed where your Appian server is hosted and that would be the reason why you are getting hashes as replacement.</p> <p>Generally, PDF conversion smart services provide you an option to upload fonts for such scenarios.</p> <p>You can take the required font from your local computer and upload them into Appian as a document and provide that document as a Font Document in the smart service.</p> <p>I believe this should resolve your issue</p><div style="clear:both;"></div>https://community.appian.com/thread/90327?ContentTypeID=1Fri, 28 Jan 2022 09:21:26 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b3f424d2-ee75-49f3-9ea6-902750206306Varun Jain<p><a href="/members/bhavyas0001">bhavyas0001</a> were you able to find a solution to this issue?</p><div style="clear:both;"></div>