Move documents issue

RE: Move documents issue

Mike Schmitt — Wed, 19 Jul 2023 13:14:12 GMT

[quote userid="240490" url="~/discussions/f/plug-ins/21350/move-documents-issue/116464#116464"]State: Invactive Published[/quote]

This status is only seen, as far as I know, in documents that were uploaded in a!fileUploadField() but never properly submitted to the Appian FS (i.e. the user abandoned the form/task without invoking a Submit operation).

In my experience none (or almost none) of the typical OOB file operation utilities (like 'document()', etc), will work on documents in such a state - the Content Object Details plug-in is the one main exception I know of.

If I'm right, then I'm honestly surprised to hear you report that the Move Documents SS works on such a document, though I'll admit I haven't tried it. Unfortunately I think once a document is "abandoned" and stuck in this state, there might not be a way to recover it. Such documents should be treated as "abandoned in the appian upload queue purgatory" and discarded, I believe.

RE: Move documents issue

rajj2264 — Wed, 19 Jul 2023 12:49:21 GMT

Mike Schmitt I have noticed that while the move Document smart service does seem to move the document, the state stays Invactive Published instead of Active Published as indicated below..

Content Object [Name: Plugins_Mural.png, UUID: _a-0000ea33-4618-8000-9bd0-011c48011c48_578763, Parent: CAT_DM_INFRASTRUCTURE_FOLDER, Parent Id: 17670, Type: Document, Created by: raj.jagannathan@icf.com, Created on: 2023-07-19 12:11:38.0, Last updated by: raj.jagannathan@icf.com, Last updated on: 2023-07-19 12:28:44.0, Latest version: 1, State: Invactive Published, Internal file name: N/A]

Any suggestions on how to make this Active ?

RE: Move documents issue

Mike Schmitt — Tue, 06 Jul 2021 14:16:18 GMT

I agree, I just happen to know (from dealing with this on my system recently) that it won't work. However, the "move document" smart service (when fed the doc id manually) *will* work, meaning for any affected documents you can move them somewhere "safe" then interact with them somewhat normally again.

RE: Move documents issue

deeptip — Mon, 05 Jul 2021 03:31:19 GMT

I will check the MNI but I still don't get why it won't let me find it by UUID or ID.

RE: Move documents issue

deeptip — Mon, 05 Jul 2021 03:30:44 GMT

In that case, it should have let me search the document by ID or UUID, but it doesn't.

RE: Move documents issue

Mike Schmitt — Fri, 02 Jul 2021 16:32:26 GMT

Agreed with Chris - the symptoms you describe seem consistent with what happens when a document is (usually accidentally) moved to a folder with a null or zero ID (thus, really moving the document to no folder). I'm not really sure why this doesn't error out in Appian, but apparently it doesn't. I'd bet money on the spot that your MNI configuration is incorrect, probably in some small way.

RE: Move documents issue

Chris — Fri, 02 Jul 2021 16:10:26 GMT

Can you share your inputs for this service for document and destination?

The return from getcontentobjectdetailsbyid appears to indicate the document is available, but with no parent folder.