Not able to Receive File Over FTP

RE: Not able to Receive File Over FTP

joe6774 — Mon, 17 Apr 2023 07:43:16 GMT

[quote userid="61544" url="~/discussions/f/plug-ins/25033/not-able-to-receive-file-over-ftp"]

Hi All,

We are using "Receive files over FTP" smart service to fetch files from a FTP folder and save it in Appian. However, we are not able to fetch the file & smart service is getting completed without any error. Could you please help us understand what is the exact parameter values we need to pass?

External System Key: Added username & password in third party credential store in Admin console. There a key got generated (although the test connection is failing). We are using the key in the External System Key parameter as a string (eg. "externl_key").

Use Per User Credential: False

Server Host Name: Text value, shared by external system

Server Port: Number value, shared by external system

Remote File URL: URL of the file appending the actual file name with extension

[/quote]

@pizza tower I also have the same issue.

RE: Not able to Receive File Over FTP

amiteshsin — Fri, 17 Mar 2023 10:46:47 GMT

Hi Sudip,

While testing please pass true() in the expression and also make sure that SFTP Function is added under plugin list.

RE: Not able to Receive File Over FTP

harikanthk0004 — Thu, 16 Mar 2023 07:38:50 GMT

sudip.das005 - Is the issue resolved, We are also facing similar issue. Can you provide us the solution that you applied to achieve this.

RE: Not able to Receive File Over FTP

Harshit Bumb (Appyzie) — Wed, 29 Jun 2022 07:59:21 GMT

Whenever the process model is not displaying any error, then the best place to check is the logs.
Check for tomcat stdout logs and that should tell you the problem.