PDF from HTML is not generating document in its Output

RE: PDF from HTML is not generating document in its Output

Stefan Helzle — Thu, 07 Mar 2024 07:53:25 GMT

I recommend to change your code to work with the lates plugin version. Keeping the old version forever is no good idea.

RE: PDF from HTML is not generating document in its Output

sunilc — Wed, 06 Mar 2024 18:09:48 GMT

Reverting back the plugin to previous version has resolved the issue.

RE: PDF from HTML is not generating document in its Output

sunilc — Wed, 06 Mar 2024 14:02:25 GMT

Thanks for your response, Mathieu. Yes, Plugin was updated recently and I tried to revert back the plugin to previous version. But, I got the following error while reverting back the plug-in. I already created a support case ticket for the issue, will see if that works.

Thank you.

RE: PDF from HTML is not generating document in its Output

sunilc — Wed, 06 Mar 2024 13:58:19 GMT

Thanks for your response, David. No, we did not change the charset on HTML. Only difference is, Dynamic Document Generator plugin was updated recently.

RE: PDF from HTML is not generating document in its Output

Mathieu Drouin — Wed, 06 Mar 2024 13:18:46 GMT

Possible causes:

- Code change

- Appian Upgrade

- Plugin Update

RE: PDF from HTML is not generating document in its Output

David Jimenez — Wed, 06 Mar 2024 08:11:02 GMT

Di you change the charset of the HTML or made any modification in the system in the past two weeks? Seems to be related with the charset used in the document generated.