Issue with plugin Create and Read Email Files Utilities

RE: Issue with plugin Create and Read Email Files Utilities

komalc3 — Mon, 25 Nov 2024 08:24:19 GMT

EML utility is there however, the "Create EML File from OOTB Poller" is not giving me desired result. The uploaded .msg file is getting converted to .eml but has no content in it. Will be helpful if you can suggest how to use the smart service to achieve my ultimate gola of converting .msg to .eml

RE: Issue with plugin Create and Read Email Files Utilities

Soma — Mon, 25 Nov 2024 07:13:27 GMT

It is deployed in the name "Eml Utility"

Try searching with that

RE: Issue with plugin Create and Read Email Files Utilities

komalc3 — Mon, 25 Nov 2024 06:56:10 GMT

Hi Soma

Thanks for replying!! As mentioned I am working on Email classification with AI. Currently I am training my model so using sample emails for the same. What I understand the plugin that you have suggested will poll a mailbox and then do the conversion. Can you please suggest something else so that I can convert my sample training emails into .eml since the plugin "Create & Read Email Files Utilities" is not visible to me in the Appian environment even after multiple deployments.

RE: Issue with plugin Create and Read Email Files Utilities

Soma — Mon, 25 Nov 2024 06:32:17 GMT

Try using MS Graph Email Poller, it can convert the email to an EML file stored as an Appian document.