https://community.appian.com/discussions/f/plug-ins/38436/unable-to-get-data-using-the-log-reader-pluginI Used log reader plugin to get the logout details of all the member of that application. The plugin is working fine in the lower environments(dev and test) but it is not working fine in the production environment. Tried different solution like Checkingen-USTelligent Community 12https://community.appian.com/thread/144981?ContentTypeID=1Fri, 31 Jan 2025 17:13:43 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:afbbeb3c-2c79-4204-a487-d20c4b6d76caMike Schmitt<p>Note this is a duplicate thread, and some discussion has already been had at the other copy <a href="/discussions/f/plug-ins/38234/unable-to-get-data-using-the-log-reader-plugin">here</a>.</p><div style="clear:both;"></div>https://community.appian.com/thread/144980?ContentTypeID=1Fri, 31 Jan 2025 16:59:07 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7dc241b5-a030-46c3-90ad-c8fa6f58ccf3Justin Watts<p>Is your production environment HA? If so, you may need to adjust your log rules. This comment may be helpful:&nbsp;<a href="https://community.appian.com/b/appmarket/posts/log-reader?CommentId=2f9ad3a9-161d-4973-92be-627f4407dbb7">community.appian.com/.../log-reader</a></p><div style="clear:both;"></div>