Greek Characters not displaying / parsing while using the HTML to PDF plugin

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

salilr0401 — Tue, 24 Jun 2025 10:58:04 GMT

sure , thanks

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

Stefan Helzle — Tue, 24 Jun 2025 10:57:20 GMT

I suggest to post on the AppMarket Page of the plugin, asking the author to investigate this issue.

I also did a test with Chinese characters which also failed.

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

salilr0401 — Tue, 24 Jun 2025 10:53:54 GMT

thanks for confirmation Stefan Helzle , please keep me posted if you get the solution

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

salilr0401 — Tue, 24 Jun 2025 10:53:01 GMT

this text is dynamically generated and the text <td rowspan="1" colspan="1">β</td> is copied from notepad only

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

Stefan Helzle — Tue, 24 Jun 2025 10:45:52 GMT

Confirmed. Yeah, I did a small test using a Greek lorem ipsum text. I see the Greek letters in the HTML, but only ### in the PDF.

Could be a font issue. I tried unicode characters and HTML entities. Did not work. I do not have a solution at the moment.

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

Alberto Cortés — Tue, 24 Jun 2025 10:44:20 GMT

What you’ve shown (<td>β</td>) is a visual representation of the character in the HTML — but it doesn’t tell us how the character is actually encoded at the byte level in the file.

To properly verify the encoding, especially for special characters like Greek letters, it’s important to open the generated HTML file in a hex editor (or a text editor that can show the file encoding). That way you can check whether the character β is truly encoded as UTF-8 (which would be CE B2 in hex) or something else (like Windows-1252 or ISO-8859-1).

Also — where is this character coming from in your case?
Is it hardcoded in the template, or dynamically inserted from Appian (e.g., from a rule input or database)?
If it’s coming from Appian, and your template is correctly encoded as UTF-8, it should normally be handled as Unicode without issues — so the problem may lie with the font used during PDF rendering.

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

salilr0401 — Tue, 24 Jun 2025 10:29:54 GMT

<td rowspan="1" colspan="1">β</td> ,

Here the Character Beta is not displayed in the converted PDF.

RE: Greek Characters not displaying / parsing while using the HTML to PDF plugin

Stefan Helzle — Tue, 24 Jun 2025 10:27:15 GMT

In the generated HTML, how are the greek characters represented? Can you share a HTML snippet?