files not downloading from sftp

RE: files not downloading from sftp

vimalkumars — Fri, 25 Jul 2025 15:28:26 GMT

Hi abhayg1176,

Can you try (SFTP) Get Remote Folder Contents and check what is returned?

RE: files not downloading from sftp

Shubham Aware — Fri, 25 Jul 2025 15:14:53 GMT

I guess your error occurs because the file path /Home/xyz/abc/uvw/test/Complete is likely incorrect due to case sensitivity and how your SFTP user’s root directory is configured.
Most SFTP servers use lowercase /home, not /Home, and the path you provide should be relative to the user’s home directory on the server.

To fix this, manually log in to the SFTP server using the same credentials to confirm the exact file path, paying attention to capitalization and directory structure. Then, adjust the path in Appian to match exactly.

If still fails: Add the file extension if "Complete" is a file (e.g. Complete.txt) or add a trailing slash if it's a folder (Complete/).

RE: files not downloading from sftp

abhayg1176 — Fri, 25 Jul 2025 14:13:43 GMT

I am using below file path

/Home/xyz/abc/uvw/test/Complete. I am getting success status but No such file or directory exist error description.

RE: files not downloading from sftp

abhayg1176 — Fri, 25 Jul 2025 13:45:41 GMT

Yes,

RE: files not downloading from sftp

Stefan Helzle — Fri, 25 Jul 2025 13:44:34 GMT

Are you sure you use the correct remote path?

RE: files not downloading from sftp

abhayg1176 — Fri, 25 Jul 2025 13:30:27 GMT

I am using userid & password to connect sftp.

for full file path getting below error :

ERROR com.appiancorp.ps.plugins.filetransfer.sftp.ReceiveFileOverSFTP - 2: No such file or directory

RE: files not downloading from sftp

Stefan Helzle — Fri, 25 Jul 2025 13:26:36 GMT

We can only guess ...

Any more details you can share?