Hi! While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/discussions/f/plug-ins/5942/hi-while-i-am-passing-generated-docx-document-through-advanced-document-teHi! While I am passing generated DOCX document through Advanced document Templating to &quot;PDF from DOCX&quot; smart service, I am getting below error. &quot;There is a problem with task “PDF from DOCX” in the process “Advanced_Document _Templating_test”. org.docx4jen-USTelligent Community 12RE: Hi! While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/66284?ContentTypeID=1Thu, 02 May 2019 13:49:42 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d2f90f8c-2c1c-4635-9ba8-3dc11cbbc79asouravs<p>Hi All,</p> <p></p> <p>We have started receiving the same error in production environment and only temporary solution which works now is to restart the server. But issue reappears again in 1 or 2 days. Does anybody know the root cause and permanent solution for this problem.</p> <p></p> <p>Thanks</p> <p>Sourav</p><div style="clear:both;"></div>RE: Hi! While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/66275?ContentTypeID=1Thu, 02 May 2019 12:51:46 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6af16165-0ffc-46d2-925d-d9edea6086bfsushmab84<p>hi ALL,</p> <p>Any solution to above issue , we are facing the same.</p> <p></p> <p>thanks,</p> <p>Sushma</p><div style="clear:both;"></div>RE: Hi! While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/58028?ContentTypeID=1Tue, 17 Jul 2018 10:28:14 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b7567d0c-5ebc-43df-abf3-3746be022072Shiva Valusa<p>We are facing same issue. Did any one get solution for the same? Please let us know.</p> <p><a href="/cfs-file/__key/communityserver-discussions-components-files/19/pastedimage1531823250827v1.png"><img src="/resized-image/__size/320x240/__key/communityserver-discussions-components-files/19/pastedimage1531823250827v1.png" alt=" " /></a></p><div style="clear:both;"></div>RE: Hi! While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/57902?ContentTypeID=1Fri, 13 Jul 2018 01:49:38 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:1531ec51-c6a1-46a3-93ed-0d6b6bcb48d5ramakrishnakI&#39;m facing the same issue, anybody know the solution ?<br /> <br /> TIA<br /> Rama<div style="clear:both;"></div>RE: Hi! While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/42002?ContentTypeID=1Mon, 16 Jan 2017 02:47:55 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:dfc90dd2-3413-483c-ad6f-92423028a5b9naveena113hi rama, is this issue resolved for you once you restart app server ? we are facing similar issue<br /><div style="clear:both;"></div>RE: Hi!<br />While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/22923?ContentTypeID=1Fri, 25 Sep 2015 05:28:06 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:369deb66-0e47-4f27-a761-a6bb4b6df253Eduardo FuentesI&#39;m thinking the plug-in might susceptible to a class loader issue. Let me know the result of restarting the app server to confirm.<div style="clear:both;"></div>RE: Hi!<br />While I am passing generated DOCX document through Advanced document Tehttps://community.appian.com/thread/22922?ContentTypeID=1Fri, 25 Sep 2015 05:27:41 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:e4b2d77d-935f-45d9-a79d-b64d10f289d7Eduardo FuentesCan you check if restarting the app server solves the problem?<div style="clear:both;"></div>