Plug-Ins - Recent Threads

PDF from html plugin - Overflow of the text in normal paragraph field

sayalic0004 — Tue, 12 May 2026 16:18:29 GMT

I have a requirement where need to generate the PDF document. if i add text which is more that 4000k then text gets overflow the screen and it comes in single line. How to add a line break so that the text should be in paragraph itself.

Facing an issue with isUserPasswordValid() of the Credential Management plugin. Always returning false, even for a valid username and password.

Yogi Patel — Thu, 07 May 2026 07:24:57 GMT

Hi Everyone,

I am facing an issue with isUserPasswordValid() of the Credential Management plugin. It’s not working for me and is always returning false, even for a valid username and password.

Is it working for anyone else? I am using an Appian Cloud environment.

Please share your inputs.

Thanks!

Custom plugin 26.3, content service

Greg — Mon, 04 May 2026 16:04:27 GMT

I am working on a custom plugin, I am curious as if there was a change in Appian version 26.3, I use content service to open a file and get the input stream, like I have down with versions 25 and older, I was curious if there was a change in how the content service works and how to properly open a file inside a custom smart service.

Code I am using:

Document[] documents = contentService.download(docId, ContentConstants.VERSION_CURRENT, false);

if (documents == null || documents.length == 0) {

throw new RuntimeException(String.format("Document with id [%s] was not found.", docId));

}

Document document = documents[0];

return document.getInputStream();

PDF From DOCX Not Preserving Line Breaks from Dynamic Paragraph Text

Rajesh Mahenderkar — Sat, 02 May 2026 06:37:00 GMT

Hi Everyone,

I’m facing an issue while generating a PDF from a dynamically generated Word document.

Requirement:

Capture multi-line text from an Appian UI Paragraph Field
Populate it into a DOCX template using DOCX From Dynamic Template
Convert the generated DOCX to PDF using PDF From DOCX
Both smart services are from the Advanced Document Templating plugin

Issue:

The DOCX file is generated correctly and preserves all line breaks as expected.
However, when converting the DOCX to PDF, the line breaks are not rendered in the PDF output.

What I’ve tried so far:

Replacing char(10) with the XML equivalent 

Tested multiple variations, but the issue still persists
Implemented solutions suggested in the references below

(Links referenced below)
Link 1: https://community.appian.com/discussions/f/plug-ins/28870/line-break-docx-from-dynamic-template
Link 2: https://community.appian.com/discussions/f/plug-ins/28812/next-line-not-working-when-converting-from-docx-to-pdf
Link 3: https://community.appian.com/discussions/f/general/8837/rendering-line-breaks-in-pdf

Has anyone faced a similar issue or found a reliable way to preserve line breaks when converting DOCX to PDF using this plugin?

Any help or guidance would be greatly appreciated.

Thanks in advance!

Deprecated Excel tools plugin

shreyulp4120 — Thu, 30 Apr 2026 20:27:28 GMT

We are using [Deprecated] Export SQL to Flat File smart service from Excel tools plugin and we recently updated the plugin version to 2.10.0 in admin console. We tested it is working fine as expected. Do we know if we can continue using this smart service?

Mail Poller Error

SHKEXL288968 — Thu, 30 Apr 2026 15:52:16 GMT

Hi Team,

I'm using Mail Poller plugin for reading the emails from mailbox, but I'm getting the following error message, it is not reading the emails. Any idea?

ErrorMessage - Error executing the request
TimeLimitReached - false

Question about Japanese text support in HTML To PDF Conversion plug-in

appianpram304724 — Tue, 28 Apr 2026 14:54:41 GMT

Hello,

I am currently evaluating the HTML To PDF Conversion plug-in for generating PDF documents in Appian.

The basic conversion flow works correctly:

I can pass an HTML file as the source document.
The Smart Service generates a PDF document.
The generated PDF can be saved in Appian.

However, I am having an issue with Japanese text.

The HTML file displays Japanese characters correctly when opened as HTML, but after converting it to PDF, the Japanese characters are rendered as #### in the PDF. English text and numbers are displayed correctly.

I have already tried the following, but the result did not change:

Added <meta charset="UTF-8"/>
Specified Japanese fonts in CSS, such as:
- Noto Sans CJK JP
- Noto Sans JP
- Meiryo
- Yu Gothic
- Arial Unicode MS
Specified Open Sans, which is used in the Appian UI
Removed the <style> tag entirely to check whether CSS was the cause

My questions are:

Does this plug-in support Japanese / CJK / Unicode characters when converting HTML to PDF?
Is there any way to specify or embed a Japanese font for the PDF conversion?
Does the plug-in support @font-face or base64-embedded fonts?
Are there any recommended settings or workarounds for generating Japanese PDF files?
If this plug-in does not support Japanese text, is there another recommended Appian plug-in or approach for generating PDFs with Japanese content?

Any guidance would be greatly appreciated.

Thank you.

community.appian.com/.../Sample_5F00_PDF_5F00_20260428_2D00_231825.pdf

MS Graph Poller Context

naveena891680 — Thu, 23 Apr 2026 11:54:05 GMT

Hello-

We are using the MS Graph Poller plugin & am trying to poll an outlook mailbox, the data gets properly persisted into the DB but i would like to know how do we identify the current record context, right now its not returning any record id back, it only give Mailcount processed but not any id to piggy back the record.

Can someone please let me know on this, am trying to get hold of the documentation for this.

Regards

Issue with Dynamic Document Generator Plugin - Bold/Italic Formatting Lost in PDF Output After Update

ronalynm4283 — Thu, 23 Apr 2026 10:02:58 GMT

Hi everyone, we are encountering an issue after updating the Dynamic Document Generator plugin to the latest version from AppMarket (from v2.2.2 to v3.0.3)

*******************
Issue Summary:
When generating a PDF using the “PDF from Single DOCX with Fonts” Smart Service, text formatting such as bold and italic is no longer applied in the resulting PDF.

Current Setup:
- HTML Doc from Template Smart Service
- HTML → DOCX via XHTML Smart Service
- DOCX → PDF via PDF from Single DOCX with Fonts Smart Service
- Fonts provided via constant as Appian Documents (Font folder includes Source Sans Pro (TTF and OTF))

Observations:
- The generated DOCX file correctly shows formatting (bold and italic)
- Inspecting the DOCX XML confirms formatting tags:
- <w:b/> for bold
- <w:i/> for italic
- However, the PDF output renders all text as regular (no bold/italic)

Troubleshooting Performed
We attempted the following with no success:

1. Updated style rules and changed font family from Appian Open Sans to Source Sans Pro
2. Updated the Font Documents input of the “PDF from Single DOCX (with Fonts)” Smart Service
- Used folder containing OTF files for Source Sans Pro
3. Updated the Template Document used in the “DOCX from XHTML” Smart Service
- Switched to the most recent version created via Microsoft Word
4. Recreated both DOCX from XHTML and PDF from Single DOCX (with Fonts) nodes
- Replicated configuration from original nodes
5. Previously tested:
- Multiple fonts (Arial, Source Sans Pro)
- TTF and OTF formats
- Reduced font sets (regular, bold, italic, bold italic only)
- Verified fonts are correctly referenced in DOCX (w:ascii="Arial" / Source Sans Pro)

Key Finding
The issue appears to occur specifically during the PDF rendering stage, as:
- Formatting is preserved in DOCX
- Formatting is lost only in PDF output

****************

Has anyone experienced this after updating the plugin?

Is there a new requirement for font mapping/configuration?
Or is this a known regression in the latest version?

Issues with ADT files

Flávio Miranda — Thu, 23 Apr 2026 08:14:15 GMT

Hi community,

I'm using Advanced Document Templating plugin for a document generation where i have multiple chapters, and in each chapter i have have a conditional statement that if in the passed list are values then show a table else show a text "No data".

This a similar structure to the one that i'm using

<document>
    <chapter1>
        <line col1="My text col1" col2="My text col2"/>
        <line col1="My text col1" col2="My text col2"/>
        <line col1="My text col1" col2="My text col2"/>
    </chapter1>
    <chapter2>
        <line col1="My text col1" col2="My text col2"/>
        <line col1="My text col1" col2="My text col2"/>
        <line col1="My text col1" col2="My text col2"/>
    </chapter2>
</document>

The way that i'm implementing it is like the following in the document.xml

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<w:document xmlns:wpc="http://schemas.microsoft.com/office/word/2010/wordprocessingCanvas"
    xmlns:cx="http://schemas.microsoft.com/office/drawing/2014/chartex"
    xmlns:cx1="http://schemas.microsoft.com/office/drawing/2015/9/8/chartex"
    xmlns:cx2="http://schemas.microsoft.com/office/drawing/2015/10/21/chartex"
    xmlns:cx3="http://schemas.microsoft.com/office/drawing/2016/5/9/chartex"
    xmlns:cx4="http://schemas.microsoft.com/office/drawing/2016/5/10/chartex"
    xmlns:cx5="http://schemas.microsoft.com/office/drawing/2016/5/11/chartex"
    xmlns:cx6="http://schemas.microsoft.com/office/drawing/2016/5/12/chartex"
    xmlns:cx7="http://schemas.microsoft.com/office/drawing/2016/5/13/chartex"
    xmlns:cx8="http://schemas.microsoft.com/office/drawing/2016/5/14/chartex"
    xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006"
    xmlns:aink="http://schemas.microsoft.com/office/drawing/2016/ink"
    xmlns:am3d="http://schemas.microsoft.com/office/drawing/2017/model3d"
    xmlns:o="urn:schemas-microsoft-com:office:office"
    xmlns:oel="http://schemas.microsoft.com/office/2019/extlst"
    xmlns:r="http://schemas.openxmlformats.org/officeDocument/2006/relationships"
    xmlns:m="http://schemas.openxmlformats.org/officeDocument/2006/math"
    xmlns:v="urn:schemas-microsoft-com:vml"
    xmlns:wp14="http://schemas.microsoft.com/office/word/2010/wordprocessingDrawing"
    xmlns:wp="http://schemas.openxmlformats.org/drawingml/2006/wordprocessingDrawing"
    xmlns:w10="urn:schemas-microsoft-com:office:word"
    xmlns:w="http://schemas.openxmlformats.org/wordprocessingml/2006/main"
    xmlns:w14="http://schemas.microsoft.com/office/word/2010/wordml"
    xmlns:w15="http://schemas.microsoft.com/office/word/2012/wordml"
    xmlns:w16cex="http://schemas.microsoft.com/office/word/2018/wordml/cex"
    xmlns:w16cid="http://schemas.microsoft.com/office/word/2016/wordml/cid"
    xmlns:w16="http://schemas.microsoft.com/office/word/2018/wordml"
    xmlns:w16sdtdh="http://schemas.microsoft.com/office/word/2020/wordml/sdtdatahash"
    xmlns:w16se="http://schemas.microsoft.com/office/word/2015/wordml/symex"
    xmlns:wpg="http://schemas.microsoft.com/office/word/2010/wordprocessingGroup"
    xmlns:wpi="http://schemas.microsoft.com/office/word/2010/wordprocessingInk"
    xmlns:wne="http://schemas.microsoft.com/office/word/2006/wordml"
    xmlns:wps="http://schemas.microsoft.com/office/word/2010/wordprocessingShape"
    mc:Ignorable="w14 w15 w16se w16cid w16 w16cex w16sdtdh wp14">
    <w:body>
        <w:p w14:paraId="50A71A47" w14:textId="2386750B" w:rsidR="006A60FB"
            w:rsidRDefault="00924927" w:rsidP="00924927">
            <w:pPr>
                <w:pStyle w:val="Heading1" />
                <w:rPr>
                    <w:lang w:val="en-US" />
                </w:rPr>
            </w:pPr>
            <w:r>
                <w:rPr>
                    <w:lang w:val="en-US" />
                </w:rPr>
                <w:t>Chapter 1</w:t>
            </w:r>
        </w:p>
        <w:sdt>
            <w:sdtPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" w:cs="Arial" />
                </w:rPr>
                <w:tag
                    w:val="@before-block[#if doc.document.chapter1?has_content && (doc.document.chapter1.line?size >0)]" />
                <w:id w:val="604079035" />
                <w:text />
            </w:sdtPr>
            <w:sdtContent />
        </w:sdt>
        <w:tbl>
            <w:tblPr>
                <w:tblStyle w:val="TableGrid" />
                <w:tblW w:w="0" w:type="auto" />
                <w:tblLook w:val="0620" w:firstRow="1" w:lastRow="0" w:firstColumn="0"
                    w:lastColumn="0" w:noHBand="1" w:noVBand="1" />
            </w:tblPr>
            <w:tblGrid>
                <w:gridCol w:w="4508" />
                <w:gridCol w:w="4508" />
            </w:tblGrid>
            <w:tr w:rsidR="00924927" w14:paraId="57635255" w14:textId="77777777" w:rsidTr="00924927">
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="59800F16" w14:textId="147FDE08" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00924927">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r w:rsidRPr="00924927">
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>Col 1</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="20CF9A68" w14:textId="773C80D7" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00924927">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r w:rsidRPr="00924927">
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>Col 2</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
            </w:tr>
            <w:sdt>
                <w:sdtPr>
                    <w:rPr>
                        <w:rFonts w:ascii="Arial" w:hAnsi="Arial" w:cs="Arial" />
                    </w:rPr>
                    <w:tag
                        w:val="@before-row[#list doc.document.chapter1.line as line]" />
                    <w:id w:val="604079035" />
                    <w:placeholder>
                        <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                    </w:placeholder>
                    <w:text />
                </w:sdtPr>
                <w:sdtContent>
                    <w:p w14:paraId="45F077BF" w14:textId="465EF814" w:rsidR="00E75BA5"
                        w:rsidRPr="00E75BA5" w:rsidRDefault="00E75BA5" w:rsidP="002D2BAB">
                        <w:pPr>
                            <w:autoSpaceDE w:val="0" />
                            <w:autoSpaceDN w:val="0" />
                            <w:rPr>
                                <w:rFonts w:ascii="Arial" w:hAnsi="Arial"
                                    w:cs="Arial" />
                            </w:rPr>
                        </w:pPr>
                        <w:r w:rsidRPr="00E75BA5">
                            <w:rPr>
                                <w:rFonts w:ascii="Arial" w:hAnsi="Arial"
                                    w:cs="Arial" />
                            </w:rPr>
                        </w:r>
                    </w:p>
                </w:sdtContent>
            </w:sdt>
            <w:tr w:rsidR="00924927" w14:paraId="41BE5EED" w14:textId="77777777" w:rsidTr="00924927">
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="694091C5" w14:textId="7E523700" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00924927">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>${line.@col1}</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="6D250F07" w14:textId="19834333" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00924927">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>${line.@col2}</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
            </w:tr>
            <w:sdt>
                <w:sdtPr>
                    <w:rPr>
                        <w:rFonts w:ascii="Arial" w:hAnsi="Arial" w:cs="Arial" />
                    </w:rPr>
                    <w:tag
                        w:val="@after-row[/#list]" />
                    <w:id w:val="604079035" />
                    <w:placeholder>
                        <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                    </w:placeholder>
                    <w:text />
                </w:sdtPr>
                <w:sdtContent />
            </w:sdt>
        </w:tbl>
        <w:sdt>
            <w:sdtPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
                <w:tag w:val="@before-block[#else]" />
                <w:id w:val="-497119726" />
                <w:placeholder>
                    <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                </w:placeholder>
                <w:text />
            </w:sdtPr>
            <w:sdtContent />
        </w:sdt>
        <w:p
            w14:paraId="5A0399FC" w14:textId="18738795" w:rsidR="00E75BA5" w:rsidRPr="00E75BA5"
            w:rsidRDefault="00E75BA5" w:rsidP="002D2BAB">
            <w:pPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
            </w:pPr>
            <w:r w:rsidRPr="00E75BA5">
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
                <w:t>No data.</w:t>
            </w:r>
        </w:p>
        <w:sdt>
            <w:sdtPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
                <w:tag w:val="@after-row[/#if]" />
                <w:id w:val="-508678399" />
                <w:placeholder>
                    <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                </w:placeholder>
                <w:text />
            </w:sdtPr>
            <w:sdtContent />
        </w:sdt>
        <w:p w14:paraId="35BF27D0" w14:textId="2EBBC6D4" w:rsidR="00924927" w:rsidRPr="00924927"
            w:rsidRDefault="00924927" w:rsidP="00924927">
            <w:pPr>
                <w:rPr>
                    <w:lang w:val="en-US" />
                </w:rPr>
            </w:pPr>
        </w:p>
        <w:p w14:paraId="06EB09B3" w14:textId="15FB34C3" w:rsidR="00924927"
            w:rsidRDefault="00924927" w:rsidP="00924927">
            <w:pPr>
                <w:pStyle w:val="Heading1" />
                <w:rPr>
                    <w:lang w:val="en-US" />
                </w:rPr>
            </w:pPr>
            <w:r>
                <w:rPr>
                    <w:lang w:val="en-US" />
                </w:rPr>
                <w:t>Chapter 2</w:t>
            </w:r>
        </w:p>
        <w:sdt>
            <w:sdtPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" w:cs="Arial" />
                </w:rPr>
                <w:tag
                    w:val="@before-block[#if doc.document.chapter2?has_content && (doc.document.chapter2.line?size >0)]" />
                <w:id w:val="604079035" />
                <w:text />
            </w:sdtPr>
            <w:sdtContent />
        </w:sdt>
        <w:tbl>
            <w:tblPr>
                <w:tblStyle w:val="TableGrid" />
                <w:tblW w:w="0" w:type="auto" />
                <w:tblLook w:val="0620" w:firstRow="1" w:lastRow="0" w:firstColumn="0"
                    w:lastColumn="0" w:noHBand="1" w:noVBand="1" />
            </w:tblPr>
            <w:tblGrid>
                <w:gridCol w:w="4508" />
                <w:gridCol w:w="4508" />
            </w:tblGrid>
            <w:tr w:rsidR="00924927" w14:paraId="19C61416" w14:textId="77777777" w:rsidTr="00B5662E">
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="4D685702" w14:textId="77777777" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00B5662E">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r w:rsidRPr="00924927">
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>Col 1</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="36DEBB59" w14:textId="77777777" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00B5662E">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r w:rsidRPr="00924927">
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>Col 2</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
            </w:tr>
            <w:sdt>
                <w:sdtPr>
                    <w:rPr>
                        <w:rFonts w:ascii="Arial" w:hAnsi="Arial" w:cs="Arial" />
                    </w:rPr>
                    <w:tag
                        w:val="@before-row[#list doc.document.chapter2.line as line]" />
                    <w:id w:val="604079035" />
                    <w:placeholder>
                        <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                    </w:placeholder>
                    <w:text />
                </w:sdtPr>
                <w:sdtContent>
                    <w:p w14:paraId="45F077BF" w14:textId="465EF814" w:rsidR="00E75BA5"
                        w:rsidRPr="00E75BA5" w:rsidRDefault="00E75BA5" w:rsidP="002D2BAB">
                        <w:pPr>
                            <w:autoSpaceDE w:val="0" />
                            <w:autoSpaceDN w:val="0" />
                            <w:rPr>
                                <w:rFonts w:ascii="Arial" w:hAnsi="Arial"
                                    w:cs="Arial" />
                            </w:rPr>
                        </w:pPr>
                        <w:r w:rsidRPr="00E75BA5">
                            <w:rPr>
                                <w:rFonts w:ascii="Arial" w:hAnsi="Arial"
                                    w:cs="Arial" />
                            </w:rPr>
                        </w:r>
                    </w:p>
                </w:sdtContent>
            </w:sdt>
            <w:tr w:rsidR="00924927" w14:paraId="788BD972" w14:textId="77777777" w:rsidTr="00B5662E">
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="5EFD3FCB" w14:textId="77777777" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00B5662E">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>${line.@col1}</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
                <w:tc>
                    <w:tcPr>
                        <w:tcW w:w="4508" w:type="dxa" />
                    </w:tcPr>
                    <w:p w14:paraId="34854A9B" w14:textId="77777777" w:rsidR="00924927"
                        w:rsidRPr="00924927" w:rsidRDefault="00924927" w:rsidP="00B5662E">
                        <w:pPr>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                        </w:pPr>
                        <w:r>
                            <w:rPr>
                                <w:b />
                                <w:bCs />
                                <w:lang w:val="en-US" />
                            </w:rPr>
                            <w:t>${line.@col2}</w:t>
                        </w:r>
                    </w:p>
                </w:tc>
            </w:tr>
            <w:sdt>
                <w:sdtPr>
                    <w:rPr>
                        <w:rFonts w:ascii="Arial" w:hAnsi="Arial" w:cs="Arial" />
                    </w:rPr>
                    <w:tag
                        w:val="@after-row[/#list]" />
                    <w:id w:val="604079035" />
                    <w:placeholder>
                        <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                    </w:placeholder>
                    <w:text />
                </w:sdtPr>
                <w:sdtContent />
            </w:sdt>
        </w:tbl>
        <w:sdt>
            <w:sdtPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
                <w:tag w:val="@before-block[#else]" />
                <w:id w:val="-497119726" />
                <w:placeholder>
                    <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                </w:placeholder>
                <w:text />
            </w:sdtPr>
            <w:sdtContent />
        </w:sdt>
        <w:p
            w14:paraId="5A0399FC" w14:textId="18738795" w:rsidR="00E75BA5" w:rsidRPr="00E75BA5"
            w:rsidRDefault="00E75BA5" w:rsidP="002D2BAB">
            <w:pPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
            </w:pPr>
            <w:r w:rsidRPr="00E75BA5">
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
                <w:t>No data.</w:t>
            </w:r>
        </w:p>
        <w:sdt>
            <w:sdtPr>
                <w:rPr>
                    <w:rFonts w:ascii="Arial" w:hAnsi="Arial" />
                </w:rPr>
                <w:tag w:val="@after-row[/#if]" />
                <w:id w:val="-508678399" />
                <w:placeholder>
                    <w:docPart w:val="DefaultPlaceholder_-1854013440" />
                </w:placeholder>
                <w:text />
            </w:sdtPr>
            <w:sdtContent />
        </w:sdt>
        <w:p w14:paraId="32AA616D" w14:textId="77777777" w:rsidR="00924927" w:rsidRPr="00924927"
            w:rsidRDefault="00924927" w:rsidP="00924927">
            <w:pPr>
                <w:rPr>
                    <w:lang w:val="en-US" />
                </w:rPr>
            </w:pPr>
        </w:p>
        <w:sectPr w:rsidR="00924927" w:rsidRPr="00924927">
            <w:pgSz w:w="11906" w:h="16838" />
            <w:pgMar w:top="1440" w:right="1440" w:bottom="1440" w:left="1440" w:header="708"
                w:footer="708" w:gutter="0" />
            <w:cols w:space="708" />
            <w:docGrid w:linePitch="360" />
        </w:sectPr>
    </w:body>

The output file shows the table correctly and no issues here, my issue with the file is that i can still see the placeholders for the conditionals and loop

Also if i do any changes to the file and save them then i cannot open the file anymore.
Does anyone have any feedback that can be done to remove the field placeholders and also give the user the ability to edit the file without breaking it?

MS Graph Poller approach to accessing different inboxes

ericc087568 — Wed, 15 Apr 2026 19:09:32 GMT

It seems like in order to use MS Graph Email Poller for different inboxes, I would want to set up different schemas in the MySQL Appian Cloud database (so the tables APP_MAIL_POLLER and APP_MAIL_POLLER_DOC that the plug in uses would have a unique table per inbox). Are there any drawbacks to this approach that someone might be aware of?

We have the SCS and everything set up correctly (except for a permissions error on the secret element which is out of date).

The documentation of that plug in mentions that the jndi should be set up as a datasource in admin console. Does that mean that it treats the connection as 'accessing it from external code'? Or, can we reference it in a different way?

Thanks for any insight!

Appian Plugin Deploys Successfully but No Modules Appear in Admin Console (Expression Function)

Manideep Kodela — Thu, 12 Mar 2026 05:00:56 GMT

Title:
Appian Plugin Deploys Successfully but No Modules Appear in Admin Console (Expression Function)

Question:

Hello everyone,

I am developing a simple Appian expression function plugin using Java and Maven in Spring Tool Suite (STS) for Appian 24.1 On-Prem.

The plugin deploys successfully in Admin Console, but the Modules column is empty, so the function does not appear in the Expression Editor and cannot be used in an Expression Rule.

What I have done so far:

Created a simple Java class:

package com.example;

import com.appiancorp.suiteapi.expression.annotations.Function;
import com.appiancorp.suiteapi.expression.annotations.Parameter;

public class HelloPlugin {

    @Function
    public static String hello(@Parameter String name) {
        return "Hello " + name + " from plugin";
    }

}

Created appian-plugin.xml:

<appian-plugin key="hello-plugin"
               name="Hello Plugin"
               description="Simple expression function plugin"
               version="1.0.0"
               vendor="Example">

    <functions>
        <function>com.example.HelloPlugin</function>
    </functions>

</appian-plugin>

Project structure:

src/main/java/com/example/HelloPlugin.java
src/main/resources/META-INF/appian-plugin.xml

Built the plugin using:

mvn clean package

Uploaded the generated JAR in Admin Console → Plug-ins.

The plugin installs successfully, but the Modules column remains empty, and the function hello() does not appear in the expression editor.

Questions:

What could cause a plugin to deploy successfully but not register any modules?
Is there any additional configuration required for expression function plugins in Appian 24.1?
Could this be related to the plugin packaging or manifest configuration?

Any guidance would be appreciated.

Thanks!

Transpose data in excel to vertical columns rather than horizontal columns

ashwinir5622 — Wed, 11 Mar 2026 05:22:52 GMT

I am using Export DSE to Excel node so currently, the data in each tab of the Export uses the default horizontal (normal) formatting. The user would like to have the columns transposed to Vertical formatting when the Excel is created.

Excel tab show the data in vertical rather than horizontal. So, column A would have all of the column headers, Column B & Column C should hold the related data and so forth. Kindly give your suggestions

From this to

To this

Custom UI SDK Image Gallery not rendering in Appian 25.4 (Portals & Sites)

felipeg925535 — Mon, 09 Mar 2026 18:08:46 GMT

Hi everyone,

I am developing a Custom UI SDK component (JavaScript/Web Component) to create a custom image gallery. My goal is to have this component working seamlessly in both Appian Sites and Appian Portals in version 25.4.

The Problem: I have tried using existing plugins and my own custom code, but images are not rendering. When passing the Document IDs to the SDK, the component fails to display the images. I suspect this is due to session/authentication restrictions or how the source URL is being handled, especially considering the architectural differences between Portals and Sites.

Technical Details:

Version: Appian 25.4.
Component type: UI SDK (JavaScript).
Current approach: Passing a list of Document IDs and trying to resolve them within the component.
Issue: The <img> tags remain empty or return 401/403 errors when the component is loaded.

What I need help with:

What is the best practice for passing Appian Documents to a Custom UI SDK so they are accessible in both Portals (Public/Service Account) and Sites (User Session)?
Are there specific CORS or Security settings I should check to ensure the SDK can fetch these assets?
Through the link I get with document url, I can download it but I can't view it

Any code snippets or architectural advice would be greatly appreciated.

Thanks in advance!

Difference Between Amazon S3 Utilities and AWS S3 Bucket Management

Ananda Sai Avvaru — Mon, 09 Mar 2026 16:58:40 GMT

Hi Everyone,

I have few questions regarding the two AWS S3 related plugins available in Appian.

Currently there are two plugins that appear to provide similar functionality for uploading and downloading documents to Amazon S3:

Amazon S3 Utilities (Smart Services)
AWS S3 Bucket Management (Connected System / Integration based)

Both plugins seem to support operations such as uploading documents to S3 and downloading objects from S3. However, they follow different approaches in terms of configuration and usage.

My questions are:

1. What is the main architectural difference between these two plugins?

2. Are they intended for different use cases (e.g., process-based vs integration-based)?

3. Is the AWS S3 Utilities plugin considered a legacy approach compared to the Connected System based plugin?

4. For new implementations, which plugin is generally recommended by Appian?

I would appreciate any insights on when to use each approach in the real time.

Thanks in advance!

Ananda

Convert DocX to PDF Aspose issue

divyak2994 — Thu, 05 Mar 2026 13:01:37 GMT

Hi Team

I am trying to convert word to pdf i have used this plugin Convert DocX to PDF Aspos. i am getting this error ErrorCode=99, ErrorMessage=Cannot invoke "com.appiancorp.suiteapi.content.ContentUploadOutputStream.close()" because "cos" is null] .I have configured necessary inputs.

Thanks for the response in advance.

Handling LongInt values with Excel Export

Matthias Brixius — Thu, 05 Mar 2026 09:48:23 GMT

Hi Team,

We've run into a unique problem with the Excel Tools plugin.

Scenario is as follows:

We have a set of records with various data types and a pre-formatted Excel template where cell types are already configured. For most values the export is unproblematic as the standard Appian 4-byte integer is enough to handle the integer values. However, there's a new requirement that allows us to handle values beyond that limit (i.e. LongInt), which can be used on database side, but cannot be mapped to Appian Records where we have to rely on Text values instead. While there are plugins like Big Numbers Functions that support big decimal and integer numbers, this doesn't change the fact that we are still providing the Excel Tools plugin with a text values.

Although the text is all natural numbers, the cell format in the exported Excel is of type Text and must be manually changed after download before it can be used downstream.

My question to you all is whether you have run into a similar problem before, and what your solution has been. I could not find a plugin that allows us to format the cell type after the Excel has been created sadly, so any input is welcome.

Thanks a lot in advance!

Matt

Plugins Failing After Infrastructure Migration from EC2 to Kubernetes

Vaishnavi — Wed, 04 Mar 2026 03:36:53 GMT

We recently migrated our Appian environment from a legacy EC2-based infrastructure to Kubernetes. Following the migration, the below plugins have started failing.

Affected Plugins:

Rich Text Editor (Vuram): https://community.appian.com/b/appmarket/posts/rich-text-editor-vuram
Timeline Chart Component: https://community.appian.com/b/appmarket/posts/timeline-chart-component

Both plugins were working as expected prior to the infrastructure migration.

Issue

After moving to Kubernetes:

The components are failing to load in the UI.

Questions

Has anyone experienced plugin compatibility issues after migrating to Kubernetes-based Appian environments?
Are there any additional configuration steps required for custom plugins in Kubernetes deployments?
Is there any known compatibility issue with these specific plugins in Kubernetes environments?

Any suggestions or guidance would be greatly appreciated.

Component plugin: iframe not responsive to content height (Height = Auto), and cannot display images from Appian document storage

felipeg925535 — Thu, 26 Feb 2026 17:45:37 GMT

1. Responsiveness / iframe height (main priority)I have a custom component plugin that loads in an Appian interface. The plugin’s UI is responsive (e.g. adapts to mobile and different breakpoints), but the iframe and field layout do not adapt to the content height.

In the interface designer I set the component Height to Auto.

The parent div gets the class CertifiedSAILExtension---height_auto, but the iframe still has an inline style like height: 270px !important; overflow: hidden;.

So the plugin content grows vertically (and is responsive), but the iframe stays at a fixed height and does not grow with it. Content is cut off or overflows below the visible area.

The JavaScript API reference (e.g. 25.3) only documents how to receive the height parameter via Appian.Component.onNewValue(); I don’t see any documented way for the component to report its content height so the host can resize the iframe (e.g. a setHeight or similar).Questions:

Is there a supported way for a component plugin to tell Appian the content height so the iframe resizes when Height is set to Auto?

If not, is using a fixed height (Short / Medium / Tall) the recommended approach?

I’m currently using Tall (840px) as a workaround so the iframe has enough space, but I’d like to know if dynamic height is supported or planned.

2. Images: external URLs vs Appian document storageThe same plugin can render images from external URLs (e.g. https://...) without issues, but I cannot display images stored in Appian (e.g. from a Document or related storage).Question:Is there a supported way for a component plugin to show images that come from Appian document storage (e.g. a document ID or a URL that requires Appian auth)? For example, should the interface pass a different kind of URL or token that the plugin can use in an <img src="..."> or similar?

Summary: I’m looking for solutions for both: (1) iframe responsive to content height when Height = Auto, and (2) displaying Appian-stored images in the plugin. My current priority is (1) responsiveness.Thanks in advance for any guidance or documentation links.

googleTimelineChartField() plugin component issue in implementing dynamic colors for multiple bars in multiple row

amritv308 — Tue, 24 Feb 2026 07:43:48 GMT

Requirement is to display single color for first bar in each row and for 2nd bar in each row it show change dynamically as per status of the field.

We are trying implementing timeline chart for one of the use case in which it should display 2 Bars in each row. One bar's color is fixed and another should be changing based on status. But when we try to implement logic then color is not coming properly using colors{} inside timeline chart. Output is not coming properly.

Using two different loops for two bars in each row but it's not reflecting in the chart :

googleTimelineChartField(
chartColumnData: {
{
type: "string",
id: "Name",
rowDataKey: "name"
},
{
type: "string",
id: "Title",
rowDataKey: "title"
},
{
type: "date",
id: "Start Time",
rowDataKey: "start"
},
{
type: "date",
id: "End Time",
rowDataKey: "end"
}

},
chartRowData:{
a!forEach(
items:index(local!ccatAssesment,"data",{}),
expression: {
/*Bar title*/
title:"Pre Assessment Engagement",
/*Hover screen message*/
name:if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{assessmentName}assessmentName']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{assessmentName}assessmentName'],
{}
),
/*start date*/
start:if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{engagementStartDate}engagementStartDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{engagementStartDate}engagementStartDate'],
{}
),
/*end date*/
end:if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{initialDocReviewDate}initialDocReviewDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{initialDocReviewDate}initialDocReviewDate'],
{}
),

}
),
a!forEach(
items:index(local!ccatAssesment,"data",{}),
expression: {
/*Bar title*/
title: if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{assessmentName}assessmentName']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{assessmentName}assessmentName'],
{}
),
/*Hover screen message*/
name: concat(
"Pre Assessment Engagement ",
" : ",
if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{engagementStartDate}engagementStartDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{engagementStartDate}engagementStartDate'],
{}
),
" - ",
if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{initialDocReviewDate}initialDocReviewDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{initialDocReviewDate}initialDocReviewDate'],
{}
),
char(10),
" Asesssment Start - ",
if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedStartDate}revisedStartDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedStartDate}revisedStartDate'],
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{plannedStartDate}plannedStartDate']
),
" Assessment End - ",
if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedCompletionDate}revisedCompletionDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedCompletionDate}revisedCompletionDate'],
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{plannedCompletionDate}plannedCompletionDate']
)
),
/*start date*/
start: if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedStartDate}revisedStartDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedStartDate}revisedStartDate'],
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{plannedStartDate}plannedStartDate']
),
/*end date*/
end: if(
a!isNotNullOrEmpty(
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedCompletionDate}revisedCompletionDate']
),
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{revisedCompletionDate}revisedCompletionDate'],
fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{plannedCompletionDate}plannedCompletionDate']
)

}
)
},

colors: {
a!forEach(
items: index(local!ccatAssesment,"data",{}),
expression: cons!CCAT_TEXT_LIST_HEX_CODE_COLOR_PALETTE[15]
),
a!forEach(
items: index(local!ccatAssesment,"data",{}),
expression:
a!match(
value: fv!item['recordType!{54f65c9b-a3ae-4e41-bb2e-dcd7134ebe1c}CCAT VW ASSESSMENT STATUS.fields.{status}status'],
equals: "In Progress",
then: cons!CCAT_TEXT_LIST_HEX_CODE_COLOR_PALETTE[17],
equals: "Not Started",
then: cons!CCAT_TEXT_LIST_HEX_CODE_COLOR_PALETTE[18],
equals: "Overdue",
then: cons!CCAT_TEXT_LIST_HEX_CODE_COLOR_PALETTE[19],
equals: "Complete",
then: cons!CCAT_TEXT_LIST_HEX_CODE_COLOR_PALETTE[16],
default: cons!CCAT_TEXT_LIST_HEX_CODE_COLOR_PALETTE[18]
)
)
},

Please provide any suggestion.

Exception Export Packaging issue while executing Pdf from Docx

divyak2994 — Tue, 24 Feb 2026 07:15:00 GMT

Hi Team

we have requirement of generaing pdf file.we have designed a flow for that first we are generating the docx file from that will bys using PDF from DOCX service trying to convert pdf file.

In this process we could see docx file generating successfully we are giving docx file as input to PDF from DOCX smart service.Docx file is generating successfully but pdf file is not generating.I can see PDF from DOCX is not running sucessfully with error message of "Exception exporting package".Can someone help me what could be the reason .

Thanks for the response in advance.

Available Excel version for Export Data Store Entity to Excel Smart Service

Keizo Watsuji — Tue, 17 Feb 2026 09:12:10 GMT

Hi everyone,

When I exported data using "Export Data Store Entity to Excel" from a proprietary Excel workbook that contains formulas, the Excel formulas get corrupted.

Is there any limitation on the Excel workbook version that can be used with "Export Data Store Entity to Excel"? I am using Excel 365.

Symptoms:

(1) Formulas are shown as text and no longer calculated, for example:
_xlfn.VSTACK({""}, _xlfn._xlws.FILTER(category!J2:J1001, TRUE, ""))
IF(A9=0,,SUM(A9:B9))
(2) Japanese phonetic (furigana) information appears in the same cell.

Link to Summary in Excel

samarm7781 — Mon, 16 Feb 2026 21:26:25 GMT

I am using the Export SQL To Excel smart service (plug-in) and need to have a link to the summary view in the excel sheet generated by the smart service for all the respective values in the "Record ID" column. How to implement this?

SFTP PLUGIN & SFTP Send File

Pawan Lalwani — Fri, 13 Feb 2026 13:20:43 GMT

After upgrading version of SFTP Plugin to 4.1.1 and using SFTP Send File new smart service file permission issue is occuring.
Note - Previous we were using Send File Over SFTP (Basic Credential).
Please provide the information why it is occuring this is on priority for me

Want to learn Appian Custom plugin Development ,

vishalk3971 — Mon, 02 Feb 2026 09:18:56 GMT

Hi Everyone,

I’m hoping to get some advice from the community on how to learn Appian Custom Plugin development.

I have 3.5 years of experience as an Appian developer and am familiar with standard Appian development (SAIL, records, process models, integrations, etc.). However, I have no experience with custom plugin development.

I have reviewed the Appian documentation, but I feel like I’m missing a learning path. It’s difficult to figure out:

How to start as a beginner

What are the actual prerequisites are

How to go from developing plugin code to testing in Appian

What a good first plugin project should entail

I would greatly appreciate any advice from anyone who has experience with:

A learning path for plugins

Examples or GitHub repos for beginners

Advice on local Appian development for testing plugins

Things you wish you had known when you started

Any advice, links, or personal experience would be greatly appreciated.

Thanks in advance for your help.