Integrating Appian with Process Mining

RE: Integrating Appian with Process Mining

Stefan Helzle — Tue, 12 Mar 2024 08:55:41 GMT

I understand. In Appian this kind of behaviour is not something we do inside mining. If you explain your use case in more detail, we can help you to find the best solution in Appian.

RE: Integrating Appian with Process Mining

swapnilp0010 — Tue, 12 Mar 2024 08:11:06 GMT

Stefan Helzle Thank you for the quick reply to Kunal.

Let me more elobrate this question to you.

In Scorecard we have one facility where after crossing thrashold automated mail will be triggered to the concern person. Likewise do we have any capability where we can trigger process model.

Why we are asking this because we can enrich our End to end automation to perform more activity automatically.

This sort for capability is available in Celonis Process mining Action engine where we can integrate Gmail, Microsoft team, UIPAth RPA, Power automate RPA etc.

Thanks

Swapnil

RE: Integrating Appian with Process Mining

Stefan Helzle — Tue, 12 Mar 2024 07:58:01 GMT

No. If there is any issue in the process, the application needs to identify it and trigger mitigation actions. Mining in Appian is not meant to do that.

RE: Integrating Appian with Process Mining

kunals5028 — Tue, 12 Mar 2024 07:56:08 GMT

In process mining do we have ability to trigger process model or RPA Bot.
If a end user is finding or any deviation or any issue then he trigger preconfigured automation from process mining dashboard/interface.

Here we are trying to achieve end to end cycle of process mining right from discovery to fixing/addressing issue.

RE: Integrating Appian with Process Mining

David Jimenez — Mon, 11 Mar 2024 11:40:21 GMT

Do you have a use case? With process mining you can analyze the performance, bottlenecks, variants... of your processes developed in Designer... and use that information to improve performance, user experience and other parameters of your design...

RE: Integrating Appian with Process Mining

Stefan Helzle — Mon, 11 Mar 2024 11:36:55 GMT

In Appian all parts work together.