https://community.appian.com/discussions/f/process/10983/how-to-implement-email-notificationI have 3 Process model which basically performs insert, update and delete operations on Database. How can i configure email alert notification to a person/user group once any records gets inserted, update or deleted ?en-USTelligent Community 12https://community.appian.com/thread/48023?ContentTypeID=1Tue, 29 Aug 2017 05:35:24 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:ae4b62db-fc9c-4480-9a7b-bfc589910c15Krishna Chaitanya<p>Escalations are timer based configurations(if node in process model is delayed for any reason) ,</p> <p>for your scenario &nbsp;configuring Send E-Mail smart service is good option in my point of view,because you want to notify particular user or group after the write to data store node.&nbsp;</p><div style="clear:both;"></div>https://community.appian.com/thread/48022?ContentTypeID=1Tue, 29 Aug 2017 05:31:50 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:295e2bf5-de25-4e10-adc9-49f83272612bprais1852Hi <a href="/members/kchaitanyam">Krishna Chaitanya</a> Is it really important use first step ? I followed the second step only and was able to send email notifying new record inserted.<div style="clear:both;"></div>https://community.appian.com/thread/48021?ContentTypeID=1Tue, 29 Aug 2017 05:11:49 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:1a94d5c8-bacf-4cb9-a25c-d67fa1d8bca6Krishna Chaitanyahi prais1852,<br /> 1)configure Escalations to your write to data store entity for each of you process model,then send alerts to user or group<br /> 2)configure Send E-Mail smart service in each of your process model after write to data store entity,specify user or group to that smart service<div style="clear:both;"></div>