Task notification Body Mail

RE: Task notification Body Mail

Justin Watts — Tue, 24 Apr 2018 12:12:45 GMT

Great. It didn't occur to me the documentation was out of date, but glad you figured it out. I've submitted feedback to Appian to get that page updated.

RE: Task notification Body Mail

joanneh — Tue, 24 Apr 2018 07:57:28 GMT

hi Justin Watts

Oh I have found the solution.

Despite the Community tag is missing from Runtime Data and Designer page, the emailHeader and emailFooter are still remained as the default document objects and would be created once Appian get Installed.

They could be found by selecting "OBJECTS" (as they do not belong to any application) then filter by "Document"; Upload the new version of the objects, then the effect would be taken and reflected in the task notification emails (task notification Only instead of other custom email).

Thank you so much.

RE: Task notification Body Mail

joanneh — Tue, 24 Apr 2018 07:02:49 GMT

Moreover, inside the script the mentioned in your line, I could only find a line <configuration-object name="email-template" type="com.appiancorp.common.initialize.LoadEmailTemplates"/> without content.

Do you mean I need set up my own Email templates, then call it from its location using the line above?

Thanks in advance.

RE: Task notification Body Mail

joanneh — Tue, 24 Apr 2018 06:50:09 GMT

hi Justin Watts ,

Do you know if this feature still exist in v18.1?? As Community no longer exist, I dont see a place that I could config my default mail headers and footer.

RE: Task notification Body Mail

Justin Watts — Tue, 16 Jan 2018 22:45:23 GMT

Agree with Colton.

One other thought: if you want to change this template *generally* (I can't tell what you want to add to the body), you could consider adding headers and footers - docs.appian.com/.../Email_Headers_and_Footers.html

RE: Task notification Body Mail

Colton Beck — Tue, 16 Jan 2018 20:57:12 GMT

As mentioned, you are able to configure whether these emails are sent directly in the User Input Task properties, however, I don't believe you can modify the body of the OOTB emails, so I recommend proceeding with your second option.

I don't believe there is a best practice that covers this, but if you require additional or different information in the email, then this is a workable option.