https://community.appian.com/discussions/f/process/12505/triggering-process-by-emailHi We are triggering the process by email in the cloud . If am sending the email to the process uuid its triggering the process well . But when i configured forward/redirect in my outlook to this UUID at that time the process is not triggering not goten-USTelligent Community 12https://community.appian.com/thread/55664?ContentTypeID=1Fri, 25 May 2018 05:34:08 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:295879c0-a563-4ef3-baf4-bf58bf3cd6ffAdityaYou have to add a Receive Message Event in your PM which I believe you have added.<br /> Now, inside the Receive Message Event, goto Setup and firstly, set the parameter &quot;Listen for messages of type&quot; to &quot;Email&quot;. Then, put a new condition there as:<br /> <br /> find(pm!id,&#39;msg!properties&#39;.&#39;To&#39;)&lt;&gt;0 ,or<br /> find(&quot;Your process UUID under quotes&quot;,&#39;msg!properties&#39;.&#39;To&#39;)&lt;&gt;0<div style="clear:both;"></div>https://community.appian.com/thread/55640?ContentTypeID=1Thu, 24 May 2018 15:07:56 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:62972f9d-4554-4b37-908d-61760bd5f11dArpit BhargavaHey<br /> <br /> I think you can try triggering the process using the webAPI ie creating a web API to trigger the process model.<div style="clear:both;"></div>