Process is not starting on timer / schedule

RE: Process is not starting on timer / schedule

rameshk401070 — Tue, 02 Feb 2021 17:10:55 GMT

Do you know if this was Documented somewhere in Appian Documentation ?

RE: Process is not starting on timer / schedule

osuvorov — Thu, 02 Aug 2018 10:23:25 GMT

Yes, republishing the process model helped. Thanks a lot!

RE: Process is not starting on timer / schedule

divyas417665 — Thu, 02 Aug 2018 09:42:39 GMT

Hi osuvorov,

After changing the constant value, whether the process model is published?

Publishing the process model after changing the constant, gets the newer value in the model. Only then the newer value gets reflected in the process.

Thanks,
Divya Srithar.

RE: Process is not starting on timer / schedule

mohamedt808 — Thu, 02 Aug 2018 09:22:10 GMT

Hi ,

Recurrence interval cannot be set less than 5 minutes. The same applies while using a constant as well. Also each time you change a constant that doesn't reflect automatically you will have to publish the process model to take the new value for recurrence.

Regards,
Mohamed Thoufiq.

RE: Process is not starting on timer / schedule

osuvorov — Thu, 02 Aug 2018 08:53:15 GMT

Unfortunately, changing the constant value to 5 didn't work. Here are the timer settings: pasteboard.co/HxhDhmT.png - no conditions configured in the Advanced Options

RE: Process is not starting on timer / schedule

hedn89 — Tue, 31 Jul 2018 16:57:22 GMT

Hi Osuvorov,

As mentioned by other members, we get the below warning when we manually enter less than 5 mins for the timer.

RE: Process is not starting on timer / schedule

osuvorov — Tue, 31 Jul 2018 15:01:57 GMT

Ok, so that's probably the case, because I have it defined as a constant. I will check and update this topic. Thanks, nitesht!

RE: Process is not starting on timer / schedule

Smruti Swain — Tue, 31 Jul 2018 14:31:42 GMT

Totally with you on this as it clearly says "Minutes interval must be set to a whole number equal to or greater than 5 minutes"
Thanks

RE: Process is not starting on timer / schedule

yeswanththiyarir — Tue, 31 Jul 2018 14:05:13 GMT

Did you check if the timer is still set in the other environment after deploying?

RE: Process is not starting on timer / schedule

chandu — Tue, 31 Jul 2018 13:56:54 GMT

Got the same question here, I see that minimum recurring interval value is 5 minutes. Not sure how 2 minutes has been set. Will it be possible to provide the screen shot here?

RE: Process is not starting on timer / schedule

nitesht9652 — Tue, 31 Jul 2018 12:08:13 GMT

It might be due to the schedule delay setup..Is it worth putting your timer setup screen shot here??Also, for recurring schedule min allowed time in 5 min so was eager to see how you have configured your timer.

RE: Process is not starting on timer / schedule

osuvorov — Tue, 31 Jul 2018 12:04:45 GMT

Hi nitesht,

I tried it - it works when you start it manually, but then it didn't start on schedule.

RE: Process is not starting on timer / schedule

ChristineLHutchison — Tue, 31 Jul 2018 12:03:51 GMT

Correct - you must start the process once.
docs.appian.com/.../Start_Event.html
"Recurring schedules continue executing once the process model has been launched once."

RE: Process is not starting on timer / schedule

Arun Manoj Senthil Kumar — Tue, 31 Jul 2018 12:03:35 GMT

Hi Mr.osuvorov,

Good Day!!!

Go to Timer -> Setup in Start Node and Click "Show Advanced Options" to check whether any timer conditions/expressions defined which may be a reason for blocking the trigger.

Hope this helps!

Thanks,

Arun Manoj S

RE: Process is not starting on timer / schedule

nitesht9652 — Tue, 31 Jul 2018 11:56:54 GMT

As your process gets triggered every 2 minutes, i am assuming that you would have configured the timer as recurring schedule and AFAIK Recurring schedules continue executing when you've launched the process model once.
Try launching the process model manually or using any other mechanism(action/sub-process etc) and see if it works.