Email Smart Service dynamic template setup

RE: Email Smart Service dynamic template setup

Chanakya Volam — Wed, 03 Oct 2018 13:28:21 GMT

Hi Shivam Gupta

I think you can use the following plugin to read text from a file

community.appian.com/.../text-file-function

RE: Email Smart Service dynamic template setup

Shivam Gupta — Wed, 03 Oct 2018 06:24:19 GMT

There is a catch, after converting the Base 64 format to html file, I don't think there is a smart service which can be used to read the text of the document, if available please share the details.

RE: Email Smart Service dynamic template setup

Courtney Miccile — Fri, 28 Sep 2018 17:57:23 GMT

Agreed, Shivam as mentioned above you could leverage the editor component that is available in the free form message body field to dynamically call or generate the HTML that you want. How exactly this would work depends on how your base 64 integration works. As mentioned above if you can get the html text of your converted document you could use that directly, or you could create an expression rule that generates the html dynamically based on inputs and plug that into the message body editor. You'll have to evaluate whether this would work with the rest of your integration design since we don't have the details, but it sounds like this could be an option.

RE: Email Smart Service dynamic template setup

harrisont606 — Fri, 28 Sep 2018 13:00:36 GMT

Do you have any way to get the raw text of the document? If you could, you could pass that directly into the email node instead of using a template, as it should evaluate the HTML.

RE: Email Smart Service dynamic template setup

Shanmukha — Fri, 28 Sep 2018 12:38:37 GMT

Hi Shivam,

AFAIK, This is not possible as of now. You can ask Appian support. We had this scenario couple of years back for one of the client and we had to take another static approach like we had to change the requirement. :-)