Can't start Process Model via Interface (URGENT!)

RE: Can't start Process Model via Interface (URGENT!)

Richard Michaelis — Sun, 31 Jul 2022 11:44:05 GMT

you are replying to a 3 year old post. please check the dates, if its still actual

RE: Can't start Process Model via Interface (URGENT!)

sairohitd054766 — Sun, 31 Jul 2022 09:39:13 GMT

Hi,

Along with checking the security of the process model. You need to pass the values to the process variable which are required true.

RE: Can't start Process Model via Interface (URGENT!)

amitkumarl0001 — Tue, 19 Nov 2019 17:56:16 GMT

We had same problem. Couple of engines were down. We restarted server to make sure all engines are up and running. It resolved the problem.

RE: Can't start Process Model via Interface (URGENT!)

Tejas Kargutkar — Tue, 19 Nov 2019 13:47:41 GMT

Have you checked the application-server log to see if there is additional information regarding the error is being printed there?

As Jose pointed out, is the modeler allowing you to save and publish the model? Typically it would not allow you to save a process model if there are errors in the smart service configuration.

RE: Can't start Process Model via Interface (URGENT!)

Shoaib — Wed, 13 Nov 2019 10:52:18 GMT

rechecked everything, but the process model is not starting.
now I have heard from my co workers that non of their processes are starting from interface via smart service

RE: Can't start Process Model via Interface (URGENT!)

Shoaib — Wed, 13 Nov 2019 10:50:53 GMT

I am the designer of the process model and I have all the access but I am still not able to start, all parameters are passed correctly.
I tested everything one day ago but last night I thought to do checking again but the prcoess never started,

and apparently no other process models are starting upon pressing a button via the interface,

RE: Can't start Process Model via Interface (URGENT!)

Jose Cavazos — Tue, 12 Nov 2019 22:12:05 GMT

There are few thoughts that i can give you.
1.- Save and publish your process model. (Deleting the latest version sometimes causes some weird behavior).

2.- Check your process model security.

3.- Verify your inputs on the process model.

RE: Can't start Process Model via Interface (URGENT!)

Bryan Graney — Tue, 12 Nov 2019 22:09:12 GMT

Some leads that could help debug:

1) Does the user trying to start the process model from the interface have at least view access to the process model object? (within the process model object, navigate to File --> Security)

2) Are all of your process parameters (called via the processParameters) field spelled correctly and fully listed?