https://community.appian.com/discussions/f/process/18372/not-receiving-task-emailWe have a couple of user who are not receiving the task email, but the rest of our user have not problems. We are using Appian 17.1en-USTelligent Community 12https://community.appian.com/thread/72518?ContentTypeID=1Fri, 06 Mar 2020 17:51:22 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:b3e008bf-5732-475e-8c21-0da42479519aChristineLHutchison<p>In addition to checking spam</p> <p>(1) make sure their email address is entered correctly</p> <p>(2) check their notification settings&nbsp;<a href="https://docs.appian.com/suite/help/19.4/Notifications.html">https://docs.appian.com/suite/help/19.4/Notifications.html</a></p> <p>(3) Is there any difference in those users? meaning are they external and the ones receiving are internal? If so, check SMTP policies</p> <p>Hope that helps!</p><div style="clear:both;"></div>https://community.appian.com/thread/72504?ContentTypeID=1Fri, 06 Mar 2020 12:53:23 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7ce7a7d8-ffb6-44b3-81c1-b0431ec97a60neeras527<p>Have you checked in spam? Sometimes the mail is there in spam folder.</p><div style="clear:both;"></div>