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<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Trigger an escalation if 24 hours later the task has not  been accepted</title><link>https://community.appian.com/discussions/f/process/18882/trigger-an-escalation-if-24-hours-later-the-task-has-not-been-accepted</link><description>I have a requirement where we need to trigger an escalation only if 24 hours later the task has not been accepted by a user. 
 Is this possible to implement in an escalation node or is the only way to build a process that is ready the active tasks every</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Trigger an escalation if 24 hours later the task has not  been accepted</title><link>https://community.appian.com/thread/74237?ContentTypeID=1</link><pubDate>Wed, 20 May 2020 20:25:53 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:82a80f86-2c25-4956-83e3-9ee3d1b3e861</guid><dc:creator>erickp0001</dc:creator><description>&lt;p&gt;Hi Robert, are you recommending something as shown below:&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;img src="/resized-image/__size/320x240/__key/communityserver-discussions-components-files/14/pastedimage1590007831234v1.png" alt=" " /&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Trigger an escalation if 24 hours later the task has not  been accepted</title><link>https://community.appian.com/thread/74209?ContentTypeID=1</link><pubDate>Tue, 19 May 2020 20:17:50 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:f17bf7e2-44dc-406b-86e6-55d5402366ae</guid><dc:creator>Robert Shankin</dc:creator><description>&lt;p&gt;So here&amp;#39;s one way to handle it:&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;put the user input task in a sub process.&lt;/li&gt;
&lt;li&gt;in that sub process, from the start event, there are 2 out flows:
&lt;ol&gt;
&lt;li&gt;One flow to the user task
&lt;ol&gt;
&lt;li&gt;if the task is accepted, wonderful - flow out and terminate this sub process&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;li&gt;Another flow to a timer set to 24 hours.&amp;nbsp;&amp;nbsp;
&lt;ol&gt;
&lt;li&gt;If this process is alive for more than 24 hours flow from the timer through a script task that sets and escalation flag, flow to the end task and terminate the process&lt;br /&gt;
&lt;ol&gt;
&lt;li&gt;now that you have your escalation flag set, you can trigger a new task to an escalated assignee.&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;/ol&gt;
&lt;/li&gt;
&lt;/ol&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>